- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
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cardiology technician ii - Oxford, United States - TriHealth
Description
Job Description
Job Overview:
Responsible for performing Stress Testing, Holter Monitoring hookup and scanning, and processing corresponding paperwork and charging. Position is also responsible for office communications, and cleaning and troubleshooting equipment. Cross training in EKG is also provided to assist EKG as necessary.
This position acts as clinical resource and training person, monitors quality assurance data, and is responsible for scheduling departmental staff.
Job Requirements:
High School Degree
Stress Testing , Holter Monitoring, EKG, and successful completion of EKG arrhythmia course
2-3 years experience in a related field
Job Responsibilities:
Demonstrates professional growth by attending continuing education and department meetings.
Maintains and troubleshoots equipment and organizes work area.
Organizes schedule and workload, prioritizing as necessary.
Performs Stress Testing, Holter Monitoring, and ECGs with consistent quality according to procedure.
Processes records for interpretation, enters charges daily, and completes paperwork accurately.
Other Job-Related Information:
Working Conditions:
Climbing - Rarely
Hearing:
Conversation - Frequently
Hearing:
Other Sounds - Frequently
Kneeling - Rarely
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Sitting - Occasionally
Standing - Frequently
Stooping - Occasionally
Talking - Frequently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity:
Far - Frequently
Visual Acuity:
Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.
To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:Serve:
ALWAYS...
Excel:
ALWAYS...
Respect:
ALWAYS...
Value:
ALWAYS...
Engage:
ALWAYS...