- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
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cardiology technician - Springfield, United States - TriHealth
Description
Job Description
Job Overview:
Responsible for performing the graded exercise testing under the supervision of the staff R.N. The tech assists the pt.
in getting ready for the test:
applies electrodes, may need to take vital signs, watches the monitor, etc. Notifies R.N. for any abnormalities in heart rhythm. Displays Service Excellence and has strong interpersonal skills. Cognizant of cardiac abnormalities. May need to perform signal average EKG's, holter monitor testing, or EKG's.
Job Requirements:
High School Degree
May need to start IV's
Up to 1 year experience in a related field
Job Responsibilities:
Demonstrates clinical competency. Explains procedures, properly applies electrodes, watches the monitor during exercise and aware of any cardiac abnormalities. Prepares room, cleans up.
Demonstrates Service Excellence values to all customers. Is kind, helpful, and courteous to points. Displays teamwork efforts with other staff. Demonstrates flexibility.
Helps ensure proper testing. Helps patients get started on time, minimizes delays if possible. Makes the bed, stocks supplies.
May also perform EKG's, apply halters, etc. Performs proper protocol. Charges, files as needed. May assist in other cardiology duties.
Recognized emergency situations and acts appropriately. Stays current with cardiology trends.
Other Job-Related Information:
Working Conditions:
Climbing - Rarely
Hearing:
Conversation - Frequently
Hearing:
Other Sounds - Frequently
Kneeling - Rarely
Lifting 50+ Lbs. - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Sitting - Occasionally
Standing - Frequently
Stooping - Occasionally
Talking - Frequently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity:
Far - Frequently
Visual Acuity:
Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.
To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:Serve:
ALWAYS...
Excel:
ALWAYS...
Respect:
ALWAYS...
Value:
ALWAYS...
Engage:
ALWAYS...