Patient Service Representative - Miami, United States - Dental Care Alliance
Description
Overview:
Come join our team Main Street Children's Dentistry of Kendall is looking for a full-time Dental Receptionist for our office located in Miami, FL Our ideal Dental Receptionist will have at least 2+ years' experience working in a dental office or medical reception; knowledge of insurance plans PPO/HMO polices a plus; and exceptional customer service skills. Bilingual a plus We offer a competitive salary, plus benefits
Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Maintain a clean and friendly waiting area for patients
Qualifications:
- Experience working in a dental, medical, or other healthcare office, preferred
- Knowledge of insurance plans (HMO/PPO), is a plus
- Experience answering telephone
- Must have exceptional customer service skills
At DCA we don't just accept differences — we celebrate them and recognize the value this brings to our patients and employees.
We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.
The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in today's changing world of dentistry. Our culture encourages participation, diversity of thought, innovation, and strong execution.Go further with an Ally
More jobs from Dental Care Alliance
-
Hygienist (full-time
Warren, MI, United States - 2 weeks ago
-
Dental Hygienist
Fox Point, United States - 6 days ago
-
General Dentist- Full Time- No Weekends
Newark, United States - 2 weeks ago
-
Full-time Dentist- Bartow up to $10K welcome
Bartow, United States - 2 weeks ago
-
Pediatric Dentist
Kennesaw, Georgia, United States - 1 week ago
-
Dental Billing Specialist
Springfield, Massachusetts, United States - 2 weeks ago