- Careers Advancement Opportunities
- Competitive Compensation
- Year-Round Work
- Must be available to work flexible schedule including Weekends
- Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals.
- Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
- Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts.
- Coordinating the scheduling of the Parts Runner's time with the Installation Manager.
- Cooperating with all Departments in support of all facets of the Service Department's goals and objectives.
- Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager.
- Performing related staff-level duties as directed by the Service Manager.
- Proven experience in a customer service environment preferably in HVACR contracting, Plumbing or building services industry.
- Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR and Plumbing field, suppliers, and the hearing impaired.
- Basic knowledge of HVACR technology and Plumbing practices.
- Knowledge of HVACR and Plumbing -related terms.
- Ability and initiative to work a non-standard schedule as needed.
- Skill and ability to communicate service jobs and service contracts, in a letter, and on the phone.
- Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers.
- Current Virginia driver's license with a 'clean' driving record.
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Service Dispatcher
4 days ago
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Mr. Rooter of Williamsburg Village of Williamsburg, United States Full timeJob Description · Job DescriptionDo you love to help people and make connections while working in a fast, fun-paced environment? Do you take pride in your tenacity and grit, and have a "get-it-done" attitude? Do you thrive in opportunities in which you can cultivate multi-faceted ...
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CSAC Clinical Specialist – LPC or LCSW
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Experienced Plumber Service Technician
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Foster Plumbing & Heating, Inc. Richmond, United StatesJob Description · Job DescriptionPlumbing Service Technician · Job Description · Foster Plumbing & Heating, Inc. has been voted TOP Work Place 2020 by The Richmond Times-Dispatch and we are looking for Experienced Plumbing Technicians that are looking for steady employment, the o ...
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CSAC Clinical Specialist
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EMS of Virginia (Educating, Mentoring, Success) Richmond, United StatesJob Description · Job DescriptionClinical Specialist – Community Based & Substance Abuse Services · IMMEDIATE SUPERVISOR: Clinical Supervisor II and/or Director · GENERAL DESCRIPTION: This is a professional position that provides supervision to clinical staff · and direct clinica ...
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HVAC Service Technician
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Foster Plumbing & Heating, Inc. Richmond, United StatesJob Description · Job DescriptionThe Service Technician reports to the Service Manager, and is responsible for performing a range of HVAC jobs for commercial, and residential customers. · BenefitsPaid Training · Careers Advancement Opportunities · Flexible Scheduling - Weekend R ...
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CSAC Clinical Specialist
2 days ago
EMS of Virginia (Educating, Mentoring, Success) Richmond, United StatesJob Description · Job DescriptionClinical Specialist – Community Based & Substance Abuse Services · IMMEDIATE SUPERVISOR: Clinical Supervisor II and/or Director · GENERAL DESCRIPTION: This is a professional position that provides supervision to clinical staff · and direct clinica ...
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K.A. Recruiting, Inc. Richmond, United StatesLooking for a Rad Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help · I have a new RadiologicTechnologist position available near Richmond, Virginia · Details · - Full-time and permanent · - Shift: Many available · - Opportunities for growth · - Full, com ...
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Sat/Sun/Weekday Evening CSR/Dispatcher
1 week ago
Mr. Rooter of Williamsburg Williamsburg, United StatesIn search of a dedicated customer service professional with a great personality, can-do attitude, and desire to help others. Our CSR/Dispatch team is the first person to interact with our customers, and is essential to developing lasting quality relations with our clients. Our id ...
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Sat/Sun/Weekday Evening CSR/Dispatcher
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Mr. Rooter of Williamsburg Village of Williamsburg, United StatesJob Description · Job DescriptionIn search of a dedicated customer service professional with a great personality, can-do attitude, and desire to help others. Our CSR/Dispatch team is the first person to interact with our customers, and is essential to developing lasting quality r ...
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Customer Service Representative
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Signature Flight Support Pena Blanca, United States· Job Description · Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tui ...
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Customer Service Representative
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Customer Service Representative
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Bradley Mechanical Richmond, United StatesJob Description · Job DescriptionCustomer Service Representative · Bradley Mechanical is currently looking for a motivated, POSITIVE professional that can light up a room with their passion for helping others. At our core, we prioritize PEOPLE While performance and productivity a ...
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Mitigation Manager
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Emergency Service Manager
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Service Dispatcher - Richmond, United States - Foster Plumbing & Heating, Inc.
1 week ago
Description
The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan.Benefits