Customer Service Representative - Richmond, United States - Bradley Mechanical

Bradley Mechanical Richmond, United States

1 week ago

Description

Job Description

Customer Service Representative

Bradley Mechanical is currently looking for a motivated, POSITIVE professional that can light up a room with their passion for helping others. At our core, we prioritize PEOPLE While performance and productivity are essential, we infuse enjoyment into our entire operation. Fostering a fun, collaborative environment for each individual to flourish. This is a great opportunity to join a winning team that will reward you for your customer-centric passion in a highly driven but relaxed atmosphere. If you feel you check these boxes and wish to provide exemplary service to our valued customers, apply today to join our growing team

Why Choose Bradley Mechanical?

Unmatched company culture
Simple IRA
1-4 weeks of Paid time off
8 Paid Holidays
Medical Dental & Vision Insurance
Company-paid life insurance
Short and long-term disability coverage
Growth and advancement opportunities
Company outings and team-building events

Pay: $ /hr Depending on experience

Hours: Monday - Friday; 7:30am - 4:30pm

Position Summary: The Customer Service Representative will answer incoming calls and provide excellent customer service. Contact existing customers for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for Sales Consultants. Data entry on incoming work orders and administrative tasks as assigned.

Required Qualifications:

High school diploma or its equivalent
2+ years of customer service experience
Ability to pass a pre-employment background check
Positive attitude
Strong work ethic
Professional and energetic communication
Customer service knowledge with strong follow-up skills
Conduct self in a professional manner always
Previous dispatch or schedule coordination experience preferred

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