- Handle all resident interactions with hospitality and professionalism
- Assist with packages, messages, and resident requests efficiently
- Manage building access for vendors and residents
- Stay informed about local attractions and services for residents
- Update homeowner profiles and input special arrangements accurately
- Collaborate with the Hotel to ensure seamless resident experiences
- Maintain cleanliness and tidiness of common areas
- Assist with other residential duties as needed
- Prior experience in Residential Services, preferably in a luxury setting
- Excellent communication skills and proficiency in English
- Strong attention to detail and problem-solving abilities
- Knowledge of the local Nashville area is a plus
- Dynamic Employee Culture where you are encouraged to be your true self
- Inclusive and diverse employee engagement events all year-round
- Competitive wages and benefits, including medical and retirement plans
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts
- Comprehensive learning and development programs to help you grow
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Residential Concierge - Nashville, United States - Four Seasons Hotels Limited
Description
About Four Seasons:Four Seasons is all about our people. We are a group of individuals who strive to improve, challenge ourselves, and treat each other with respect. Our team members worldwide create incredible experiences for our guests, residents, and partners by focusing on luxury with genuine care. We believe that the key to our people delivering exceptional guest experiences is through offering an outstanding employee experience and fostering a positive company culture.
About the company:
Four Seasons is a renowned luxury hotel and residential brand known for providing exceptional service and creating unforgettable experiences for guests around the world. In Nashville, Four Seasons has established itself as a social hub in the vibrant SoBro neighborhood, offering a unique blend of Southern hospitality and world-class service.
The Opportunity:
We are looking for a Residential Concierge to join the team at the new Four Seasons Hotel and Private Residences Nashville. As a Residential Concierge, you will play a key role in ensuring our residents feel welcomed, cared for, and at home every day. Your ability to build strong relationships, provide exceptional service, and anticipate our homeowners' needs will be crucial for success in this role.
**Responsibilities Include:**
Located in SoBro, Four Seasons Nashville offers a luxurious setting with stunning views and top-notch amenities. The property features a variety of spaces, including meeting venues, dining options, a spa, and a pool deck, all designed to provide guests and residents with an exceptional experience.
Service Culture
Four Seasons is a global leader in the hospitality industry, known for its exceptional service and world-class properties. With a focus on employee satisfaction and development, Four Seasons values its people as its greatest asset.
What to Expect
Authorization to work in the United States is required for this role.
Learn more about what it is like to work at Four Seasons, visit us:
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.