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    Customer Service Representative - Honolulu, United States - Sinch Weight Loss

    Sinch Weight Loss
    Sinch Weight Loss Honolulu, United States

    1 month ago

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    Description


    Job Description Job Description We are searching for a dynamic Nurture Specialist with a strong work ethic, a knack for fast-paced environments, and a proven track record of booking appointments for live leads within the field.

    This role requires the ability to manage up to 10 accounts simultaneously, track performance metrics, and an unwavering go-getter attitude.


    Key Responsibilities:

    Appointment Scheduling:
    Reach out to potential leads via phone, email, or other channels to book appointments


    Account Management:
    Efficiently manage and nurture relationships with up to 10 client accounts, ensuring each clients specific requirements are met


    Performance Tracking:
    Maintain meticulous records of appointment bookings and performance metrics, allowing for data-driven strategies and client reporting


    Follow-up:
    Implement a rigorous follow-up process to boost appointment conversion rates, enhance client satisfaction, and secure repeat business


    Quality Control:
    Guarantee that all booked appointments align with quality and scheduling standards, reflecting positively on our clients reputation


    Adaptability:
    Be agile and quick to adapt to shifting procedures, client needs, and industry developments, consistently delivering results

    Qualifications:
    Previous experience in a call center, with a focus on booking appointments for a related industry. Exceptional organizational skills and the ability to effectively manage multiple accounts simultaneously. Strong proficiency in tracking, analyzing, and reporting on performance metrics. Outstanding interpersonal and communication skills, enabling effective clientinteractions. High level of self-motivation, a proactive go-getter attitude, and the ability to excel in a high-paced work environment. Problem-solving skills and the capacity to think on your feet in a dynamic environment. Familiarity with CRM software and other relevant tools.
    Company Description We are a new weight loss clinic in the process of opening new locations across the USA.

    By only specializing in GLP-1 drugs and focusing on patients individually we are excited to provide individualized care of our patients across the country and help them reach their goals and live happier healthier lives.

    Company Description We are a new weight loss clinic in the process of opening new locations across the USA.

    By only specializing in GLP-1 drugs and focusing on patients individually we are excited to provide individualized care of our patients across the country and help them reach their goals and live happier healthier lives.

    #J-18808-Ljbffr
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