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Grapevine

    Retail Manager - Grapevine, United States - Great Wolf Lodge

    Great Wolf Lodge background
    Description

    Pay:
    $60 per year

    -$62 per year

    At Great Wolf, the

    Retail Manager


    is responsible for strategic planning and development of the retail department, managing staff and ensuring the achievement of operational objectives and the maximization of retail profitability.

    Essential Duties & Responsibilities
    Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing
    Develops and manages labor, COS, and expense budgets
    Manages staff including employee-training programs, scheduling and employee relations
    Oversees sales functions including POS system, cash handling, budgets and daily reporting
    Oversees administrative back-office functions of inventory coordinator, including training and maintenance of all department inventories, systems and reporting
    Responsible for department payroll, tracking employee hours and making time-clock changes
    Assists the Retail Director in every day operations of all areas of the Retail Department, including gift shops, arcade, vending, and any other revenue producing venues
    Ensures retail areas achieve the highest standards in areas of cleanliness, presentation and service
    Develops, implements, and monitors programs ensuring a safe facility and work environment that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
    Orders and maintains supply levels
    Ensures retail areas achieve the highest standards in areas of cleanliness, presentation and service
    Adherence to all standard operating procedures related to the role

    Basic Qualifications & Skills
    High school degree or equivalent
    Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)
    Minimum of 1 year experience supervising/managing large retail department
    Minimum of 3 years retail experience
    Successful completion of criminal background check and drug screen

    Desired Qualifications & Traits
    Four year college degree or equivalent experience in Retail Management
    Previous retail experience in a resort/hotel environment
    Demonstrated ability to effectively resolve conflict
    Committed to comprehensive and in-depth analysis, planning, and implementation of every work effort
    Projects a positive public relations image to team members and guests.
    Ability to motivate diverse groups to achieve extraordinary goals and overcome challenges
    Excellent management skills including conflict resolution, coaching, development and teamwork.

    Physical Requirements
    Sit or stand for extended periods of time
    Lift up to 30 lbs.
    Able to bend, stretch, and twist

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

    However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

    41 CFR c)

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