Operations Manager - Chesterton, United States - The Allure Event Center

The Allure Event Center
The Allure Event Center
Verified Company
Chesterton, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

The Allure On The Lake is a stunning Wedding and Event venue located on a beautiful lake, with expansive windows and breathtaking views, versatile indoor-outdoor space, a private island ceremony site sure to dazzle all guests.

Completely rebuilt in 2021, Chesterton's "Allure On The Lake" features incredible versatility to host Wedding and Ceremony events, Corporate events, and Special Celebrations
- large and small events of all kinds


The Allure Event Center in Chesterton, IN is looking for an "experienced" Operations Manager, with at least three (3) years working experience to join our 20-25 person strong team.

We are located on 526 Indian Boundary Rd, Chesterton, IN.

Operations Manager position is required to manage all venue operations and events.

Preferred experience in the Hospitality or related industry.

Compensation package is commensurate with experience, skills and performance, allowing for growth and long-term career opportunity.


Qualifications:


Management Administration Responsibilities:

*Required to coordinate and manage events, staff team, scheduling, food and liquor inventories, back kitchen staff. *Report directly to Owner and Accounting Department *Ensure all business operation and event records are accurate, complete and well organized, in accordance with the company policies *Hold team accountable for their performance; provide coaching and counseling as needed *Delegate tasks and projects and provide follow-up action *Ensure business quality standards are met *Develop and implement best practices to maximize team efficiency *Ensure "The Allure" is accurately represented while maximizing guest satisfaction and profitability with each client event and interaction *Maintain accurate knowledge and compliance of "The Allure's" policies and services


Management Operations Responsibilities:


Expectations
*Timely response to wedding leads and client questions (at least within 24 hours, ideally 1-2 hours). *Encourage and promote event sales opportunities for increased profitability. *Meet all established deadlines. *Uphold a high standard of honesty, work ethic, accountability and professionalism. *Encourage and maintain a positive working environment *Support team members with any and all job duties/responsibilities as needed. *Be available at times to assist team members outside of regularly scheduled hours if needed. *Be willing to assist in any business operations tasks when needed. *Be professional and accountable in all interactions with clients, client family members, external vendors and team members.


Duties

  • Provide onsite management of assigned events. Serve as the Allure's representative, providing direction and effective execution of all events.
  • Work with the Client/Clients beginning with initial contact through execution of the event, be onsite at the property for rehearsals, ceremonies, weddings, and related activities.
  • Develops and maintains strong client relationship by being proactive and responsive to the client's needs during the wedding planning and event delivery process.
  • Coordinates and clearly communicates with all The Allure's staff and Management to ensure all necessary details and details are implemented.
  • Manage new and incoming wedding leads, inquiries, and sales for the venue.
  • Convert prospective clients into committed customers through onsite visits/meetings, property tours and proactive communication.
  • Creating/Issuing/executing contracts, agreements and accurate billing invoices
  • Coordinating and communicating all details leading up to and delivery of the event coordinating, confirming, and communicating all details regarding outside vendors to relevant parties
  • Implement and coordinate postevent followup (obtaining reviews of the event, maintains customer/client relationship encouraging referrals through Thank You, anniversary, and/or holiday notes)
  • Be open and available to "oncall" duties during the peak wedding season if needed.
  • Work with our Marketing and Social Media Representative to increase and maintain a strong social media presence and contribute to our Wedding bookings.
Thank you.

Available shifts and compensation:
We have available shifts all days of the week. Compensation depends on your experience.

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