IT Service Desk Manager - Silver Spring

This position will oversee Tier 1-3 support to include program support, ServiceNow administration and Google Workspace support. · Oversee the day-to-day operations of the Service Desk. · Implement and manage ITILv4-based service delivery frameworks. · ...

We're hiring a Front of House Coordinator- Are you organized, outgoing, and love creating great first impressions? · Sinatra's Barbershop is looking for a motivated team player to lead our front desk operations, support the team, and ensure every guest leaves with a smile.Welcome ...

Oversee and manage a team of IT Support technicians including training coaching and performance monitoring. · ...

This is a full-time remote role for a Service Desk Manager overseeing and managing the daily operations of the service desk team ensuring timely and efficient resolution of technical issues. · ...

This is a Service Desk Manager role that oversees and manages a team of IT Support technicians. · ...

The National Institute of Mental Health (NIMH) leads the nation's efforts to advance mental health through research training and public education focused on the prevention diagnosis and treatment of mental illness. · Oversees and manages a team of Tier 2 IT Desktop Support techn ...

We are seeking a Service Desk Incident Manager to join our team at Adelphi. The Service Desk Incident Manager will be responsible for ensuring efficient processing of service requests and effective incident management in accordance with DoD standards and best business practices. ...

The GLAAS Help Desk Manager will lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center to ensure smooth procurement-related support for USAID end-users. · ...

Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service. · ...

The Service Desk Incident Manager will be responsible for ensuring efficient processing of service requests and effective incident management in accordance with DoD standards and best business practices to drive process improvement and service delivery performance. · ...

The Front Desk Manager is responsible for delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. · Deliver on the promise of Sonesta Service in all interactions with guests and clients. · ...

The Help Desk Manager will lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center. · ...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. · ...

The Manager oversees the day-to-day operations of the Help Desk function ensuring timely professional and effective support for all employees across the organization. · This role manages the Help Desk team develops performance standards and ensures high-quality service delivery a ...

The Service Desk Manager is responsible for the strategic leadership and operational excellence of a multi-tiered Service Desk supporting the Department of Energy. · This role oversees Tier I and Tier II support, VIP-level Support, and Customer Engagement and Communications. This ...

We are looking for a highly motivated Service Desk Manager to join our team supporting a Federal client. · ...

The IT Service Desk Manager ensures delivery of high-quality IT support establishes service level standards and monitors operational metrics to enhance service delivery. · ...

In this critical role, you will oversee a team of dedicated service desk technicians to ensure exceptional service delivery to our valued government customers. · Lead and manage multiple teams of service desk personnel to deliver exceptional customer service, efficiency, and tech ...

The IT Service Desk Manager is responsible for managing and overseeing all aspects of the IT service desk supporting HUD OIG's BOSS program. · ...

The Service Desk Manager is responsible for the strategic leadership, operational excellence, · and continuous improvement of a multi-tiered Service Desk supporting the Department of Energy.This role oversees Tier I and Tier II support, VIP-level Support, · Customer Engagement an ...