Front Desk Manager - Chevy Chase, MD

This position will oversee Tier 1-3 support to include program support service now administration Google workspace support inventory asset management audio visual teleconference and cybersecurity support. · Oversee the day-to-day operations of the Service Desk ensuring timely and ...

Oversee and manage a team of IT Support technicians including training coaching and performance monitoring. · ...

This position will oversee Tier 1-3 support to include program support, ServiceNow administration and Google Workspace support. · Oversee the day-to-day operations of the Service Desk. · Implement and manage ITILv4-based service delivery frameworks. · ...

Job summary · The Service Desk Manager will oversee and manage a team of Tier 2 IT Desktop Support technicians. · Bachelor's degree from an accredited college or university is preferred. · Minimum of eight (8) years of relevant deskside, phone support and VIP support, applicable ...

This is a Service Desk Manager role that oversees and manages a team of IT Support technicians. · ...

This is a full-time remote role for a Service Desk Manager overseeing and managing the daily operations of the service desk team ensuring timely and efficient resolution of technical issues. · ...

The National Institute of Mental Health (NIMH) leads the nation's efforts to advance mental health through research training and public education focused on the prevention diagnosis and treatment of mental illness. · Oversees and manages a team of Tier 2 IT Desktop Support techn ...

The National Institute of Mental Health (NIMH) leads the nation's efforts to advance mental health through research, training and public education focused on the prevention diagnosis and treatment of mental illness. · ...

The Front Desk Manager is responsible for delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. · Deliver on the promise of Sonesta Service in all interactions with guests and clients. · ...

The GLAAS Help Desk Manager will lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center to ensure smooth procurement-related support for USAID end-users. · ...

Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service. · ...

The Service Desk Manager is responsible for the strategic leadership, operational excellence, · and continuous improvement of a multi-tiered Service Desk supporting the Department of Energy.This role oversees Tier I and Tier II support, VIP-level Support, · Customer Engagement an ...

The Help Desk Manager will lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center. · ...

+ · The Help Desk Manager provides daily supervision and coordination to the service desk personnel supporting end users across a range of IT systems and applications. · ...

The Library of Congress Office of the Chief Information Officer (OCIO) is seeking a Service Desk Manager to oversee end user support services for Library staff across all Library Service Units and external partners. · ...

The IT Service Desk Manager ensures delivery of high-quality IT support, establishes service level standards, and monitors operational metrics to enhance service delivery. · Oversee daily operations of the IT service desk · Develop implement and maintain Service Level Agreements ...

The Service Desk Manager is responsible for the strategic leadership, · operational excellence, and continuous improvement of a multi-tiered Service Desk supporting · the Department of Energy. · ...

The Service Desk Manager is responsible for the strategic leadership and operational excellence of a multi-tiered Service Desk supporting the Department of Energy. · This role oversees Tier I and Tier II support, VIP-level Support, and Customer Engagement and Communications. This ...

SRI is seeking a committed and passionate Service Desk Manager to oversee end user support services for the Library of Congress. · Provide daily supervision and direction to staff who are responsible for service desk activities · ...

The Help Desk Manager provides daily supervision, coordination, and technical oversight of service desk personnel supporting end users across a range of IT systems and applications. · ...