Front Desk Receptionist - Peoria, United States - CityLink
Description
Job Title:
Front Desk Receptionist
Department:
Marketing - Administration Office
Reports to:
Executive Administrative Assistant to the General Manager
FLSA Status:
Salary Exempt
Employment Status:
Full Time | Non-Union
Salary Range:
DOE, starting at
Job Summary:
The Front Desk Receptionist is responsible for managing the front desk and serves as the first point of contact for visitors, clients, and employees.
Duties include greeting visitors, answering and directing phone calls, managing the reception area, handling mail deliveries, assisting the Director of Marketing with event preparation, administrative support where necessary, maintaining records, assisting with security procedures, and coordinating with other departments as needed.
Duties/Responsibilities:
- Welcome visitors, clients, and employees in a courteous and professional manner.
- Provide information and assistance to visitors, including directing them to the appropriate personnel or area.
- Sell tickets, passes, and fare cards to passengers as walkins at the front desk.
- Process payments, issue receipts, and ensure that fares are collected accurately and efficiently.
- Take messages accurately and relay them to the intended recipients in a timely manner.
- Maintain a clean, organized, and professional reception area.
- Assisting in coordinating marketing events and promotional activities.
- Organizing and preparing promotional materials for events.
- Proofread written documents such as press releases, media advisories, newsletters, and calendars.
- Filing and organizing promotional items and materials for storage.
- Ensure that reading materials and other resources are readily available for visitors.
- Provide information and assistance to visitors, including directing them to the appropriate personnel or area.
- Handle any other tasks or special marketing projects as needed.
Education/Skills:
- Associate degree in a related field strongly preferred; or an equivalent combination of education and experience to successfully perform the essential duties of the job.
- Minimum of 2 years of experience working in an administrative/front desk role.
- Proficiency in Microsoft Office programs a must
- Graphic design experience is a plus
- Excellent communication skills, both verbal and written.
- Effective time management, organizational skills,
- Must be a team player and have a positive, cando attitude.
Working Conditions/Physical Requirements:
- Primarily sedentary work. Working conditions are generally indoors, in a temperaturecontrolled office environment, working closely with others and alone.
- Possible exposure to dirt, dust, moderate noise, electrical/chemical/mechanical hazards, communicable diseases, angry/difficult people, and construction sites.
- Will travel with Director of Marketing to help assist in events.
- Essential and other important responsibilities and duties may require maintaining physical condition necessary for walking, standing, or sitting for prolonged periods of time; kneeling, squatting, bending, twisting, and crouching during assigned activities, pushing and/or pulling, climbing stairs, lifting, and carrying materials. Must be able to lift to 25 pounds at times.
General Working Hours:
Monday-Friday 8:00am-5:00pm. Position requires some flexibility in scheduled working hours. Some overtime may be required and may need to work a weekend here and there for special events.
Travel:
Travel will be required. Must have a valid driver's license.
- At CityLink, we are committed to fostering a diverse and inclusive environment for both our employees and the communities we serve. We encourage applicants from all backgrounds to apply._
- Greater Peoria Mass Transit District/CityLink provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws._
More jobs from CityLink
-
Diesel Mechanic
Peoria, United States - 4 days ago
-
Diesel Mechanic
Peoria, United States - 2 weeks ago
-
Ft Customer Service Representative
Peoria, United States - 2 weeks ago
-
Janitor
Peoria, United States - 1 week ago
-
Financial Accountant
Peoria, United States - 2 weeks ago
-
Janitor
Peoria, United States - 4 days ago