Communications Manager - Milwaukee, United States - Sixteenth Street Community Health Centers
Description
Develop and execute integrated communications strategies that span internal and external audiences to foster alignment and proactively shape stakeholder perceptions.
- Create and implement a national/regional/local media relations strategy. Responsible for building, strengthening, and managing relations with traditional/digital media outlets. Coordinate and manage interviews, speaking engagements, press conferences, and press coverage. Lead crisis communications.
- Develop and advance the thought leadership and voice of the President and CEO and other members of the Leadership Team including speaking engagements, media interviews, media preparation and internal communications.
- Support the Social Media/Digital Content Specialist with stories and initiatives to be shared on social media and the website.
- Support the Director of Events & Community Engagement with event communications.
- Strategize, develop, and implement internal communications to keep employees informed and inspired. Responsible for management of Sixteenth Street's intranet.
- Work with Sixteenth Street departments and programs to create and execute internal and external collateral materials and communications initiatives that support and enhance SSCHC's brand message and image.
- Work with Operations team to ensure all patient communications are written and designed with appropriate health literacy.
- Responsible for exterior signage at all new and existing sites.
- Update and enforce editorial, graphic, and branding standards for all Sixteenth Street communications/materials.
- Assure outreach materials comply with and support quality accreditation and donor recognition requirements such as Joint Commission, Patient Centered Medical Home and United Way.
- Carry out duties in both Spanish and English.
- Comply with the Sixteenth Street TB Control Plan including PPD testing.
- Perform other duties as assigned.
QUALIFICATIONS:
- Bachelor's degree in communications, marketing, journalism, or related field required.
- Five (5) years of communication and organizational writing experience. Deep knowledge in public relations, marketing strategies, and internal communications. Experience in nonprofit a plus.
- Excellent English grammar.
- Natural storyteller with excellent speaking, writing, and editing skills. Able to easily distill messages into believable, actionable content.
- Experience creating and running integrated, multichannel campaigns.
- Strong analytical skills and a resultsdriven mindset, with the ability to develop performance management dashboards and models, translate data and information into actionable insights, and work with teammates to deliver strong results.
- Strong business knowledge with a demonstrated ability to understand how to use communications to drive business strategy.
- Ability to quickly build trust and influence with leaders and collaborators at all levels.
- Experience designing digitized images, bullets, chart, image maps and other graphics.
- Ability to plan and organize multiple tasks while working as part of a team.
- Ability to relate well to people from diverse ethnic/cultural and educational backgrounds and to craft messages as such in an informative and innovative manner.
- Skilled use of Microsoft Word, Publisher, Canva, and Outlook; basic knowledge of Microsoft Excel.
- Ability to work independently with mínimal supervision.
- Ability to deal with the public and staff in a courteous and professional manner.
- Valid Wisconsin driver's license, use of an automobile, and current automobile insurance.
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