Assistant Manager - Commerce, United States - DEWEY PEST CONTROL

DEWEY PEST CONTROL

Verified Company

Commerce, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Would you like to join the
largest family-owned pest control company in California? Dewey Pest and Termite Control has been in business since 1929.

We are seeking Assistant Manager/Supervisor with a
Branch II license (required) along with a Branch III license (preferred). Must have a minimum of 2 years of pest control experience.

As an Assistant Manager/Supervisor, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling. They will check in with you daily, where you will verify that they have their vehicles, uniforms, materials, equipment and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and clients have an awesome Dewey experience with every interaction. As a seasoned technician yourself, you will offer coaching, training and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals and your sights will be set on the next opportunity to become a Branch Manager yourself.

Benefits:

Medical
Dental
Vision
Vacation Pay
401k
Life insurance
Profit sharing
Paid holidays
Assuming leadership of an entire operation upon completion of training.
Exceptional People Development skills, with a proven track record of leadership development of others, to include field evaluations, addressing coaching opportunities and training.
Inspirational leadership skills, with experience in delivering customer retention results, with development of a motivated team dedicated to improvement of Customer Service and Retention, through continual training.
Sales Leadership skills, with a background of successful revenue generation and growth, through motivation and holding teams accountable for results, and daily check in of activities.
Superior Operational leadership skills, with experience in managing a Profit and Loss (P&L) statement and strategically investing in growth with balancing expense margins.
High Level of Recognizing and Developing Talent, when recruiting, selecting and training, of all sales, service and customer service staff.
Ability to relocate to an open location within the region after six to nine months of training required.

General Purpose:

Pest control management, strategic planning, cost control, overall direction of branch operation utilizing company systems, procedures and protocols.

Position Responsibilities:

Work closely with team to define and implement company policy, direction and decisions
Lead by example, maintain and communicate company core values, vision and culture
Immediately identify, communicate and aid in resolution of potential concerns, threats or key issues
Provide initial training and continued coaching and direction for direct oversight of employees
Assist with trouble calls and resolve escalated customer situations including pricing and communication
Direct oversight of pest control customer service to ensure proper communication and scheduling of technicians
Perform other related duties, as needed, to ensure success of branch/company
Conduct training sessions/ensure proper licensing
Perform interior and exterior inspections and services for pest control
Provide estimates for full solutions
Use required personal protection and safety equipment
Be knowledgeable and follow all State regulations and safety procedures
Submit all paperwork, documentation and customer payments on time, completely and accurately
Have an expert knowledge of pest control techniques, chemicals and supplies
Be knowledgeable regarding services, programs, policies, warranties and pricing
Utilize opportunities to sell additional company products and services to existing clients and to recognize potential sales leads
Have proper licensing (Field Representative Br II required and Branch III preferred.

Essential Skills and Experience:

Communication: Ability to communicate both verbally and in writing
Customer Service: Strong internal and exterior customer service skills
Management: Excellent time, project and people management skills
Ability to work in a teambased environment with good judgment and decisionmaking ability
High school diploma or equivalent

Pay:
$35, $75,000.00 per year

Benefits: