Project Coordinator/administrative Assistant - Riverside, United States - Netgain Networks, Inc.

Description

Netgain is looking for a full-time, enthusiastic, result driven and forward-thinking Project Coordinator to join our team. In this role, you will provide administrative support to local office.

As a project coordinator, you effectively plan, organize and execute the overall project management work plan of Physical Security, Structured Cabling, Audio/Video, and Managed Services ensuring that customer expectations of quality and timeliness are met.

Continuously strive to improve the processes and employees associated with project management.


Essential Duties and Responsibilities:

• Effectively works with Project Manager;
• Works with presale personnel (design, estimating, permitting, etc.);
• Attends weekly production meetings;
• Prequalify site conditions to confirm they are ready for installation;
• Obtains bids from subcontractors as needed;
• Orders and schedules equipment (lifts, etc.) and subcontractors (locksmiths, etc.);
• Confirms that drawings match customer scope;
• Effectively communicates with sales staff on job status, dates, and any issues;
• Outlines a schedule from start to finish of jobs based on customer expectations;
• Updates and monitors assigned jobs in ConnectWise;
• Works to confirm there are no conflicts between drawings and engineering;
• Confirms the accuracy of all major invoices from lifts, booms, etc;
• Scheduling of inspections
• Work with service manager for setting up of all communications involving project;
• Responds to field questions from production as needed;
• Ensures that Netgain customers receive a highquality product within prescribed time limits;
• Effectively resolves customer complaints/issues;
• Effectively reads and interprets blueprints and engineering;
• Effectively creates and manages Gantt charts;
• Treats all employees with respect;
• Meets or exceeds scheduled delivery dates;
• Ensures that all jobs are completed within estimated installation hours and that all jobs meet or exceed Netgain's quality standards;
• Continuously looks for ways to eliminate waste throughout the project management process;
• Maintains high standards of job performance;
• Provides quality leadership;
• Continues to evaluate, implement, and sustain continuous improvement initiatives;
• Promotes safety at all times and in all situations;
• Performs other duties as assigned.

Knowledge, Skills, and/or Abilities Required:

• Proficient in MS Office
• Excellent time management skills and the ability to prioritize work
• Accuracy and attention to detail and problemsolving skills
• Excellent written and verbal communication skills
• Working knowledge of office equipment
• Enjoy working with customers.
• Strong organizational, presentation, and customer service skills.
• Interpersonal skills: such as telephony skills, communication skills, active listening and customercare.
• Ability to multitask and adapt to changes quickly.
• Typing skills to ensure quick and accurate data entry at a minimum of 50 wpm.
• Selfmotivated with the ability to work in a fastmoving environment.
• Ability to work with multiple & varying deadlines and stay calm under pressure.
• Must be willing to fill and assist other members of the administrative and service team.
• Able to work and get along with various personalities from service team to sales team.
• Be a team player.
• Bilingual English/Spanish

EDUCATION and/or EXPERIENCE:

High School Diploma or GED; or two to four years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES AND LICENSES:

• This position requires a current driver's license.

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities.

PHYSICAL DEMANDS:

The employee must regularly lift and/or move up to 10 pounds, and frequently lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Pay:
$ $30.00 per hour


Benefits:

• 401(k)
• 401(k)

matching

• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location:
In person