Associate Director of Financial Aid/Loan Processor - Moorhead, United States - Minnesota State Community and Technical College

Description

Position Information

Classification Title MAP1 Working Title Associate Director of Financial Aid/Loan Processor Hire Types Staff Division Minnesota State Community & Technical College Department Staff Unit Student Services Location Moorhead Campus FLSA Non-Exempt Full/Part Time Full Time FTE 1.

0 Employment Condition Unlimited Work Shift Work Schedule/Hours/Days Posting Details

Application Procedure:
Application deadline is Tuesday, April 30, 2024.

To apply, please go to:
Under Employment opportunities at M State, click on the link for Faculty, professional, and administrator positions (unclassified).

Application must include:

• Letter of interest
• Curriculum vitae (or resume)
• Name and contact information for three professional references
• College transcripts (copies are acceptable for initial application screening)

Salary Minimum 47,210 Salary Maximum 68,298 Salary Type Annual Bargaining Unit/Plan 214, MAPE Job Description

This position will assist the Director of Financial Aid and Records in administering federal and state financial aid programs; advise students on financial aid programs, resolving data conflicts, verification, packaging and awarding of financial aid eligibility; manage and administer the Student Loan Programs; correspond with government agencies as well as other duties as assigned; and serve as the Director's designee for ensuring compliance with state and federal financial aid programs.

This position will be located on the Moorhead Campus.

The values that guide our work include access and opportunity, equity, inclusion, belonging, cultural competence, culturally responsive pedagogy & service, and community engagement.

Our educational environments are culturally relevant, responsive, and innovative to the students we serve.

Our students are assets, we affirm their identities and lived experiences, and provide spaces that are emotionally safe and reflect who students are.

Responsibilities:

• Live the mission, vision and values of M State to ensure a positive experience for all students and stakeholders. Service to M State students and stakeholders is a core component of the position and work responsibilities.
• Student loan administration and processing.
• Inform and assist current and prospective students on all aspects of financial aid.
• Support for college and campus operations.
• Minn State integrated statewide records system (ISRS) and FASTER/EdConnect.
• Participate in the development and implementation of college financial aid policies and campus procedures within prescribed guidelines.

Required Qualifications

• Minimum 2-year Associates degree or higher from an accredited college.
• Customer services skills sufficient to actively listen to and understand customer needs and provide accurate information and appropriate alternatives in a timely, thorough, courteous, respectful, and professional manner.
• Good numerical aptitude for detail and accuracy.
• Ability to complete detailed work with accuracy, facing many deadlines and frequent interruptions.
• Ability to maintain confidentiality of private information according to procedures, rules, and statutes.
• English sufficient to fluently speak, write, read, understand and be understood in responding to a variety of written and oral communications such as questions, detailed instructions and procedures.
• Data Entry performance skills sufficient to accurately enter data into spreadsheets and databases.

Preferred Qualifications

• Bachelor's degree in a business, accounting or human service-related field
• Experience using the ISRS student record system.
• Minimum of 2 years' experience in Financial Aid.
• Able to interpret and understand complicated federal and state regulations governing financial aid programs. This knowledge is applied to the daily work of the office in decision-making and record keeping.
• Excellent oral and written communications skills sufficient to derive required information.
• Basic knowledge of tax forms.
• Spreadsheets sufficient to maintain data and produce monthly benefits reports.
• Computer knowledge and understanding with the ability to remain up-to-date with the many software programs utilized in the administration of financial aid.
• Ability to work closely with the public and be able to clearly inform students and parents of the financial aid process.
• Able to handle stressful situations with the highest level of professionalism consistent with excellent customer service.
• Ability to interact with prospective and current students with sensitivity.

Other Requirements About
M State is a regional student-focused institution that is poised for a strong future.

It is the fifth-largest outstate college in the Minnesota State system and the largest two-year college in Greater Minnesota, serving more than 8,000 credit-based students and 7,000 non-credit students each year.

M State offers big-college resources and a small-college feel on our four welcoming campuses and in our many online courses and programs.

Our faculty and staff are dedicated to the values of integrity, inclusion and innovation, and that dedication is reflected in our programs and in the support we offer to our students.

Mission, Vision, Values

MISSION STATEMENT
Minnesota State Community and Technical College specializes in affordable and exceptional education, service and workforce training. We welcome all students and engage them in shaping their futures and their communities.

VISION STATEMENT
A success story for every student.

VALUES

• Integrity

As dedicated professionals, we act with purpose in everything we do.

We are sincere and honest in our relationships and communications and hold ourselves accountable to doing the right thing even when no one is watching.

• Inclusion

We welcome, respect and accept people for who they are and celebrate the power of our collective differences in creating and shaping more robust, energized communities.

• Innovation

Through the power of our four campuses, strategic partnerships and creative problem-solving, we enhance communities. We incorporate technology to improve the student experience, and we see continuous improvement as a constant.
Benefits Info

A comprehensive benefit package offered by the State of Minnesota, Minnesota State Colleges and Universities, and the bargaining unit contract of the position.

Benefits may include:

• Holidays, vacation and sick leave
• Retirement
• Medical and dental insurance
• Life insurance
• Accidental Death and Dismemberment
• Disability insurance
• Medical/Dental Expense Account
• Dependent Care Expense Account
• Health Reimbursement Account (eligibility based on bargaining unit contract)
• Tuition Waiver (eligibility based on bargaining unit contract)

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