Case Manager - Phoenix, United States - Chrysalis

Chrysalis

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position:
Case Manager

Hours:
Monday through Friday, 8 am - 5 pm. Will work one Saturday per month.

Position Summary:

The Case Manager is responsible to be primary facilitator of case management services and support for Client Advocate II and III positions, who also provide case management services.

The Case Manager conducts case management assessments, creates individual's case plans and provides case management services in conjunction with community partners utilizing the 6 Principles of Trauma Informed Care.

This includes direct assistance in gaining access to services, coordination of care, and linkage to appropriate services.

The Case Manager prioritizes relationship over efficiency and demonstrates flexibility in schedule and time to meet the needs of each client.

Duties and Responsibilities:

Report to Residential Client Services Leader
Read and update staff log at the beginning and end of each shift
Read/review client files consistently
Participate as a member of the staffing team.
Offers phone support to callers; this includes helping with crisis calls
Perform case management intake/assessment and crisis support as needed
Primary case manager and facilitator for high needs cases, such as monolingual, seriously mentally ill, substance dependence, and undocumented clients
Document all pertinent client information in individual client files
Provide individualized case management to clients
Develop and follow through on all individual case management plans and
Facilitate case management/life skills groups
Coordinate services with other community agencies
Maintain files in compliance with local, state and federal requirements
Follow up on client issues according to Chrysalis program guidelines
Ability to use Trauma Informed Principles in building relationships with colleagues, clients and community partners.
Respect and appreciation to all volunteers, donors, and other community members and organizations
Attend monthly staff meetings
Prioritize job responsibilities to ensure that appropriate action is taken in critical situations
Maintain current CPR, First Aid Certification, and TB testing
To perform additional tasks as requested by management

Knowledge, Ability, Experience Requirements:

Bachelors Degree in Human Services or related field or equivalent education and experience
Experience and/or knowledge of the dynamics of domestic violence and the impact on children and families
Ability to perform crisis intervention
Experience and/or knowledge of individual and group case management preferred
Have an understanding of strengthbased model of case management
Ability to communicate well verbally and in writing
Ability to utilize effective organizational skills

Other Requirements:

Must be able to pass a fingerprint and background clearance as required by Chrysalis and ADHS licensure requirements; must maintain current CPR and first aid training as required by Chrysalis policies.

May be required to move equipment weighing up to 25 lbs and to ascend/descend stairs.

Pay:
$ $24.00 per hour

Work Location:
In person