Facilities Specialist - Middletown, United States - UnitedHealth Group

UnitedHealth Group

Verified Company

Middletown, United States

3 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start
Caring. Connecting. Growing together.**The Sr.

Building Services Coordinator is responsible for providing assistance to the facility management team to ensure the successful competition of client facility needs.

Additionally, the Sr.

Building Services Coordinator ensures efficient and flexible workplace solutions that optimize the patient and provider experience and supports UnitedHealth Group operations.

The Sr.

Building Services Coordinator will support OptumCare locations in New York, currently consisting of over 40 locations, supporting primary care, surgery centers, specialty and office locations.

Reporting to the Facilities Manager, this position will support facility management functions and customer relationship management for services including budget and financial management; environment of care; lifecycle asset management, facilities maintenance and management; infrastructure capital planning; engineering and operations; and energy management and sustainability programs.

Primary Responsibilities:

Respond to client inquiries and concerns ensuring timely service delivery of excellent customer satisfaction
Create and assign work orders to multiple technicians, subcontractors, and/or vendors
Effectively communicate work order details with technicians, subcontractors, and/or vendors, and effectively provide up to date reports on work order statuses
Experience working within CMMS (Computerized Maintenance Management Systems)
Create and maintain files on work orders, proposals, and department records, while validating the accuracy of completed paperwork submitted by vendors
Train vendors on work order billing procedures and invoice processing confirming adherence to proper cost center coding
Assists with facility campus inspections

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

3+ years of experience within a corporate setting or internship experience in lieu of fulltime employment
Experience with MS Excel (creating spreadsheets, manipulating data within reports)
Basic skills with Microsoft Office Outlook
Ability to comprehend and interpret instructions, correspondence, memos and ask clarifying questions to ensure understanding
Ability to write routine reports and correspondence, respond to common inquiries or complaints from clients, coworkers, and/or supervisor and effectively present information to an internal department and/or large groups of employees
Demonstrated ability to rapidly acquire new skills, work independently, and address challenges promptly and effectively
Ability to understand and carry out general instructions in standard situations, to solve problems in standard situations, and utilize basic analytical skills

Preferred Qualifications:

Experience working within CMMS (Computerized Maintenance Management Systems)
Ability to create and assign work orders to multiple technicians, subcontractors, and/or vendors
Ability to create and maintain files on work orders, proposals, and department records, while validating the accuracy of completed paperwork submitted by vendors
Ability to train vendors on work order billing procedures and invoice processing, confirming adherence to proper cost center coding
Ability to respond to client inquiries and concerns, ensuring timely service delivery and excellent customer satisfaction
Ability to effectively communicate work order details with technicians, subcontractors, and/or vendors, and effectively provide up to date reports on work order statuses
Ability to assist with facility campus inspections
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission>_
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will r