Conference Officer - Reading, United States - County of Berks

County of Berks

Verified Company

Reading, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

***: The following applies to all employees of the Domestic Relations Section serving the 23rd Judicial District of Pennsylvania: Employees must assist in maintaining high program performance standards through efficient work practices, and by active engagement in process improvement and training, which occasionally requires travel. Employees must diligently maintain a safe and secure working environment for employees and the public through compliance with all safety and security procedures.

POSITON RESPONSIBILITIES:

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Essential Functions_

Prepares agreement orders of support for modification, credit, suspensions and terminations through walkins, written or phone requests from clients and attorneys.
Analyzes and takes appropriate action on child support cases that are referred for problem resolution or other necessary action.
Does locate and personal service work on cases where the defendant fails to appear for a scheduled conference.

MINIMUM EDUCATION AND EXPERIENCE:

Bachelor's degree at an accredited college or university, preferably with major course work in social services, social sciences, public relations, law, psychology or a related field.
Experience in dealing with the public through serviceoriented organizations or business preferred.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

Excellent communication skills, including the ability to express ideas clearly and accurately.
Negotiation and decisionmaking skills.
Ability to quickly and accurately assess problematic situations and provide concrete direction towards resolution.
Basic mathematical operations in order to accurately calculate child support guidelines and yearly net incomes.
Ability to read individual's financial information, including pay stubs and tax returns.
Ability to thrive in a stressful, fastpaced team environment.
Physical presence in the office is required.

PHYSICAL DEMANDS:

Sitting and typing for extended periods of time is commonplace with the advent of personal computers and electronic means of correspondence.

Articulating keyboards with attached mouse pads are used to alleviate some of the stress on the hand and back muscles.

Screen glare guards or modernized low glare CRTs are used to reduce eye strain.

WORKING ENVIRONMENT:

The office conditions are typical for an office environment with the occasional climate control system discomfort.

The stress of using a computer, especially the stress on the hand and back muscles can be problematic when performed for extended periods of time.

This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position and may be changed where appropriate._

Pay:
From $27.18 per hour

Expected hours: 35 per week

Benefits: