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    Patient Service Specialist - Tampa, Florida, United States - Select Physical Therapy

    Select Physical Therapy
    Select Physical Therapy Tampa, Florida, United States

    17 hours ago

    Default job background
    Permanent
    Description

    Overview:


    When patients enter our center in Tampa, we want them to have an exceptional experience – starting at the front desk.

    That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center.

    The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs.

    Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

    Check out the video below for additional insight into the work of our Patient Service Specialists


    Schedule:

    Center Location:
    Tampa, FL


    Type of Employment:
    Full Time


    Hours:
    Monday-Friday, 7am-7pm, Varies opening/closing


    Salary:
    Starting at $15/hour (Pending Experience)


    Responsibilities:
    We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.

    In this role, typical responsibilities include the following:
    Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit

    Schedule patient appointments in person or over the phone

    Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team

    Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

    Provide patients with pertinent information about their next appointment as they check out

    Respond to requests for information from patients, providers, and coworkers



    Qualifications:
    Minimum

    Qualifications:
    High School Diploma or GED required

    1 year of front desk experience

    Insurance verification experience

    Preferred

    Qualifications:
    Health care experience

    Bilingual


    Physical Requirements:
    Ability to walk, stand, bend, and reach consistently throughout a work day/shift

    Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift

    Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics

    Ability to carry office supplies up to 10lbs

    Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction

    Ability to speak and hear sufficiently to understand and give directions


    Additional Data:
    Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer.

    Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

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