Mcp Console Operator - Blue Bell, United States - Unisys

Unisys

Verified Company

Blue Bell, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

What success looks like in this role:

Works under general supervision performing Tier 1 specific tasks to functions as a Tier 1 escalation point for well-defined incidents and basic problems.
Supports and maintains servers, networks, messaging, mainframes, database environments and/or host infrastructures.
Provides support for simple troubleshooting requirements.
Perform incident restoration and implements standard changes. Coordinate with vendors using SOPs.
Expected to escalate to Resolver Groups as per defined escalation procedures. May be required to work in rotational shifts (24x7 shifts applicable) and provide on call support if required.

LI-BC1

You will be successful in this role if you have:

University degree or equivalent education and experience.
Must have both verbal and written communication, logical and analytical skills. Ability to support multiple clients/ technologies as part of shared support delivery.

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.