- Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
- Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time.
- Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
- Accurately check AM and PM discrepancy reports.
- Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.
- Ability to calmly work with high demand and/or upset guests
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests
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Aimbridge Hospitality Scottsdale, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
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Front Desk Supervisor
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Remington Scottsdale, United StatesJob Description · What you will be doing · Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operato ...
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Front Desk Supervisor
3 weeks ago
Remington Scottsdale, United StatesJob Description · What you will be doing · Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators ...
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Front Desk Supervisor
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HCW Management Consultants LLC Scottsdale, United StatesJob Summary · Guest Experience Supervisor is responsible for ensuring the successfuloperation of the Front Office, Valet, Concierge, Bell, Retail, Night Audit, RoomService, and PBX services in an attentive, friendly, efficient and courteousmanner, providing all guests with quali ...
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1 week ago
Hyatt House Scottsdale Scottsdale, United StatesThe Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay and to deliver the highest levels of guest sati ...
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Front Desk Supervisor
2 weeks ago
HCW MANAGEMENT CONSULTANTS LLC Scottsdale, United StatesJob Summary · Guest Experience Supervisor is responsible for ensuring the successful operation of the Front Office, Valet, Concierge, Bell, Retail, Night Audit, Room Service, and PBX services in an attentive, friendly, efficient and courteous manner, providing all guests with qua ...
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Front Desk Supervisor
6 days ago
Aimbridge Hospitality Mesa, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room re ...
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Senna House Scottsdale Scottsdale, United StatesWhat you will be doing · - Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents · - Have complete understanding of Front Office staff's roles and duties and be able to perform duties at an ...
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Front Desk Supervisor
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Pacific Hospitality Group Phoenix, United StatesPacific Hospitality Group believes that attention to detail is the greatest form of generosity we can offer our guests, clients, and colleagues. Whether it's the artful pour of a drink or the elegant line of a chaise. We believe that if we have time to make it, we have time to ma ...
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Front Desk Supervisor
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Stanford Hotel Group Phoenix, United States** Front Desk Supervisor** · **Job Category****:** Front Office **Requisition Number****:** GUEST05133 Showing 1 location **Job Details** · **Description** · ********* · **$100 SIGN ON BONUS EXTRA $100 A MONTH UNTIL DECEMBER APPLY TODAY** · ********* · DoubleTree Suites by ...
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Front Desk Supervisor
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Hilton Phoenix, United StatesCommunicate effectively both verbally and in writing to provide clear direction to staff\. Assign and instruct front desk clerks in details of work\. Observes performance and encourages improvement\. · Greets guests immediately with a friendly and sincere welcome\. Use a positive ...
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Front Desk Supervisor
2 weeks ago
Pacific Hospitality Group Phoenix, United StatesPacific Hospitality Group believes that attention to detail is the greatest form of generosity we can offer our guests, clients, and colleagues. Whether it's the artful pour of a drink or the elegant line of a chaise. We believe that if we have time to make it, we have time to ma ...
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Front Desk Supervisor
3 days ago
Pacific Hospitality Group Phoenix, United StatesPacific Hospitality Group believes that attention to detail is the greatest form of generosity we can offer our guests, clients, and colleagues. Whether it's the artful pour of a drink or the elegant line of a chaise. We believe that if we have time to make it, we have time to ma ...
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Front Desk Supervisor
1 week ago
Hilton Phoenix, United StatesCommunicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct front desk clerks in details of work. Observes performance and encourages improvement. · Greets guests immediately with a friendly and sincere welcome. Use a positive and ...
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Front Desk Supervisor
3 weeks ago
Bluegreen Vacations Corporation Peoria, United StatesCibola Vista Resort & Spa, located in Peoria, AZ is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately · Compensation:Starting at $19.00 per hour,Dependent upon experience · Schedule: Full-Time, Flexible shifts including a Weekend shift · Address: 27501 N ...
Front Desk Supervisor - Scottsdale, United States - Remington
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Description
Job DescriptionWhat you will be doing
7501 E Camelback Road, Scottsdale, Arizona 85251
Our hotel is ideally situated five minutes from Old Town Scottsdale, including shopping at Fashion Square, dining downtown, and events at Scottsdale Stadium. The urban escape offers an on-site restaurant, a full bar, and a 24-hour marketplace. Enjoy the outdoor pool, cabanas, and a fully equipped fitness center.
Requirements
What we are looking for