Scheduling Specialist - Monroe, United States - Elara Caring

Elara Caring Monroe, United States

3 weeks ago

Description

The Scheduler supports Administrators (or Designated Branch Directors) in scheduling patient visits.

By advancing key workflows throughout the patient journey, the Scheduler manages direct care team member schedules to ensure adequate and timely patient care visits.

The Scheduler acts as an intermediary between the Clinical Team Manager (CTM), direct care team members, the patient's physician or medical provider, and other facility staff overseeing patient care.

Delivering the _*right care, at the right time, in the right place*_ is the mission that inspires Elara Caring, and _*that starts with the right people*_.

Currently, we serve over 65,000 patients nationwide, with constant opportunities to have a significant influence in the lives of our patients and their families.

This means you have countless ways to make a difference in your role as Scheduler by helping your team to reach their full potential.

To continue to be an industry pioneer delivering unparalleled care, we need Scheduler with commitment and compassion. Are you one of them? If so, apply today

*Why Join the Elara Caring mission?

You'll work in a collaborative environment
You'll be rewarded with a unique opportunity, leading an elite team of healthcare professionals
Outstanding compensation package
Comprehensive onboarding with mentorship and preceptor support
Ongoing Continuing Education (CEs) available at no cost
Opportunities for advancement
Medical, dental, and vision benefits after 30 days of employment
401K match and paid time off for full-time staff
Fleet vehicles available, per company policy
COVID-19 Prepared with Personal Protective Equipment and precautions

*What is Required?

High school diploma or GED required; Associates degree is preferred
1 year of practical experience required
1 year of experience of patient scheduling in the home care agency setting is preferred
Demonstrates familiarity and understanding of national standards of care, state licensure, and federal conditions of participation.
Ability to convey information and opinions, listening to others and checking for understanding, responding in appropriate message and tone
Ability to set timeframes, match resources to tasks, and plan ahead
Ability to make decisions with incomplete information, choosing from multiple options, knowing when to escalate
Quickly become proficient in enterprise applications (Homecare Homebase, Workday, etc.) and intermediate knowledge of Microsoft Office
Ability to handle complaints, manage conflict and negotiate outcomes
Ability to seek patient feedback, advocate for patient, understanding of patient needs, and managing patient expectations
Ability to respond to and control unexpected situations by evaluating solutions and taking initiative to implement best solution
Abilityto understand financial impact of scheduling decisions and staff productivity metrics
Bilingual in Spanish and English preferred

You will report to the Administrator or Branch Director.

Job Type:
Full-time

Pay:
$ $15.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k)

matching

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid orientation
Paid time off
Pet insurance
Retirement plan
Vision insurance

Medical specialties:

Geriatrics
Home Health

Schedule:

5x8
8 hour shift
Monday to Friday

Experience:
* medical scheduling: 1 year (Required)
* home health scheduling: 1 year (Preferred)

Ability to Commute:

Monroe, LA Required)

Work Location:
In person % % %%admin%%

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