Usher - Boston, United States - Ambassador Theatre Group

Ambassador Theatre Group

Verified Company

Boston, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

POSITION:
Usher

LOCATION:
Boston, MA

HOURS:
Part Time, including nights, weekends, and holidays

COMPENSATION:
$16.22 hourly

ABOUT THE POSITION

Seeking ushers with great availability for night and weekend events.
Direct and/or escort ticketed guest patrons to their seat locations.
Quickly and efficiently scan tickets using electronic scanners.
Politely greet guests, convey general theatre policy information, seek out answers to questions if you don't know.
Be comfortable and able to work in a group and independently. Be amenable to assigned usher duties in any area of the theatre and /or reassignments.
Be able to use sound judgement and communicate in a courteous manner with guests that violate theatre or show policies. Liaise with Security Staff and Head Usher/House Manager to deescalate potential problems.
Be continuously alert of your surroundings and guest needs. Watch for unruly or disruptive behavior as well recognize and be proactive for guests that may be reluctant to ask for assistance.
Report any incidents or problems to Head Usher and the House Manager.
Ensure customers are adhering to venue Covidsafety measures in venue. Covid vaccination and a commitment to Covidsafe practices is a requirement.

EXPERIENCE and SKILLS

Previous paid ushering experience desired, but not required.
Exemplary customer service skills.
Ability to stand on feet for 34 hours at a time.
Pleasant and courteous demeanour.
Appreciation for live theatre etiquette and productions.
Ability to move or lift items weighing up to 15 pounds. These items include tables, signs, stanchions, boxes, etc.

COMPETENCIES

Must be capable of following all laws, building codes, ordinances, policies, procedures, risk management and emergency procedures are followed.
Any ushers that work a certain number of shows will be expected to join the usher union, IATSE Local B4.

Shifts available starting in July.

ATG Entertainment:
Passion Behind Performance
ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas.

ATG Entertainment own, operate or programme 64 of the world's most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.

Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including
_Cabaret at the Kit Kat Club_,
_

Stranger Things:

The First Shadow_,
_Moulin Rouge_,
_The Lion King_,
_Harry Potter and the Cursed Child_ and
_Starlight Express_ as well as popular music and comedy shows.

ATG Entertainment IDEA Mission Statement

At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone.

Our stages are a platform for compelling stories - stories that are for all, by all, and of all.

We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens.

We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities.

Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.

At ATG Entertainment, we provide a stage for everyone