People & Culture Coordinator - Chicago, United States - Coates Group

Coates Group

Verified Company

Chicago, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The
People and Culture Coordinator (P&CC) is responsible for supporting the day-to-day operations of the People and Culture function for the North American region (US and Canada).

Key focus areas of this role are the maintenance and accuracy of HR data within HiBob, ADP, and all other relevant P&C systems.

This role will also serve as the primary contact for all NAM crew on issues related to benefits administration, including handling all medical leaves of absence and working through any escalations raised by our benefit broker.

The P&C Coordinator will also be responsible for the administration of payroll changes and updates for all NAM employees.

This includes tracking and reporting variances to prior payroll (new hires, terms, pay rate changes, etc.) and serving as NAM's backup to the Global Payroll Specialist during PTO, leaves of absence, etc.

The P&CC will also work on designing and implementing well-being initiatives, such as our Thrive program, overseeing OSHA/WHS matters for NAM, and working with the Office Managers within NAM on ad-hoc crew engagement activities.

The P&CC is also responsible for working with the P&C Director NAM to ensure compliance with policies, processes, and all P&C-related matters.

Responsibilities:

Coordinates all employee onboarding with crossfunctional departments to deliver an exceptional firstday experience.
Provides input into the design of and implements cultural and employee engagement initiatives such as our Thrive program
Maintains accurate employee records, including the data entry of new employees through our HRIS (HiBob) and payroll systems (ADP)
Coordinates the offboarding process including exit interviews and reporting of trends to P&C management.
Assists with ensuring all employee handbooks and relevant policies are compliant and up to date with legislative requirements, including OSHA
Administers benefits programs and acts as the liaison between employees and benefits broker
Works closely with the payroll specialist to ensure accurate pay and benefits data and ensure that changes/additions are actioned in a timely and accurate manner. Is the backup for NAM payroll processing if necessary e.g. when the payroll specialist is on leave.
Assists with recruitment and providing remuneration benchmark data via our online platform as required
Assists with responding to internal and external HRrelated inquiries or requests.
Reporting and analysis of HR metrics
Assists with P&C projects in line with the wider P&C strategy
Supports P&C BP with additional support, including, for example, workrelated conflicts, disciplinary actions, and performance improvement plans.
Maintaining a high level of data accuracy and integrity in P&C systems
Effective partnering with the Global P&C team to replicate global programs locally
Effective management and maximization of local Thrive budget
Improved overall employee engagement
Managing sensitive information and maintaining confidentiality when required

Qualifications & Experience:

2+ years of relevant work experience
Tertiary qualification in business, commerce, or human resources
Driven to deliver results in role to ensure P&C is perceived as a responsive and effective business enabler
High attention to detail
Proactive, professional, and able to build strong relationships with all employees via a customerfocused approach
Adopts a continuous improvement mindset and suggests changes to enhance the process or P&C operating model
Proven experience in managing a variety of employee relation issues and working with all departmental levels
Proven ability to handle multiple projects and meet deadlines.
A growth mindset and truly flexible. You can shift tasks and priorities when circumstances change (at a fastgrowing tech, they often do)
Excellent skills in Microsoft Office
Excellent written and verbal communication skills
Ability to build rapport with vendors
Ability to be onsite at least 3 days per week in our West Loop office

Capabilities:

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Communication Skills: Effective communication is not just critical, it's a cornerstone for the P&C Coordinator. Your ability to clearly convey information and policies to employees at all levels, handle sensitive conversations tactfully, and ensure that communication is consistent and clear, directly impacts the organization's success.
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Organizational Skills: The P&CC will often manage multiple tasks and responsibilities, from scheduling interviews and maintaining HR records to coordinating employee training sessions. Strong organizational skills help ensure all tasks are completed efficiently and on time.
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Attention to Detail: Precision is key in data accuracy. Paying close attention to the smallest details can prevent errors and ensure the integrity of the data. This includes double-checking data entries, calculations, and data sources regularly.
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Knowledge of HR Laws and Regulations: A de