Part Time Tap Coordintor - San Jose, United States - Sacred Heart Community Service

Mark Lane

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Mark Lane

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Part time
Description

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Sacred Heart Community Service, located in San José, CA, is looking for a
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The Family Assistance Department supports community members at risk of displacement through financial assistance, case management, and connections to resources.

The TAP Coordinator must be highly organized, and possess an ability to work flexibly and creatively, with a passion for our mission - to change lives and impact poverty.

For more than 60 years, Sacred Heart Community Service has been one of the leading institutions in addressing poverty in Santa Clara County through a strategy that combines addressing the consequences of poverty through impactful programs while building power with people advocating for systemic change.


POSI
TI
ON
SU**MM
AR**Y**:

The Transit Assistance Program (TAP) is a countywide program provided in partnership with Santa Clara

Valley Transportation Authority (VTA) and the County of Santa Clara Social Services Agency to help

low-income households obtain affordable transportation.

The Part Time TAP Coordinator supports SHCS' efforts to develop, administer, and evaluate TAP that provides subsidized monthly bus passes to low income households.

The TAP Coordinator is a member of the Family Assistance Team and participates in direct services and other team activities, as needed, and supports efforts to engage members in community organizing and policy advocacy initiatives related to housing and homelessness.

**R
ES
PONSIBILI
TI
ES
AN**D
D**U
TI
ES**:
TAP**
Pr**og
ram
(80-90%)**Coordinates with multiple programs at Sacred Heart Community Service to maintain an active list of eligible TAP participants.

Supports the creation and maintenance of TAP documents, including policies and procedures and program forms.

Completes monthly reconciliation of TAP passes.
Conducts data entry into internal agency and VTA network databases.

Train and supervise volunteers and interns, and support the development of their organizational and community leadership.


Family**
Assis
tance
(5-10%)**Works collaboratively to develop and implement efforts to ensure member involvement and leadership development within the Family Assistance department.


Identifies and engages members, including connecting people to organizing committees, conducting 1:1 conversations, and assessing and implementing community engagement opportunities with volunteers and people receiving housing assistance.

Engages and develops program volunteers by providing education, training, feedback, and support.

Participates in staff and team development activities, and engage in continuous learning, evaluation, and professional development.


Ag
ency
Particip
ation
and
Leade
rship
(5-10%)**Support the planning of and participation in team and agency-wide meetings, events, and outreach efforts.

Attends staff meetings, retreats, and other team and other mandatory organization events.

Performs other duties as assigned.

**R
EQ**UIRE**D
Q
UALIFI
CA
TI
ONS
AN**D
EX
PERIEN
CE**: Strong commitment to our vision of a community united to ensure every child and adult is free from poverty.

Bachelor's degree in social work, public health, or a related field or equivalent work experience in a related field.


Strong interpersonal and communication skills, including the ability to deliver challenging messages with empathy and respect, and an interest in serving individuals from diverse backgrounds experiencing high-stress situations.

Outstanding customer service skills.

Ability to thrive in a flexible, compassionate, supportive fast-paced environment while maintaining a positive, solution-oriented approach.

Ability to work collaboratively in a team environment and to work independently with limited supervision when necessary.

Ability to work two weekend days on occasion especially during April, November, December.


The TAP Coordinator's standard working hours are Monday to Thursday in person at the agency's 1381 South First Street location.

The position requires computer use for up to 5 hours per day. Reasonable accommodation can be made to enable individuals with differing abilities to perform essential functions.

Must complete a DMV and a background check and qualify to be insured under the Sacred

  • Heart Community Service driving policy.

PREFERRE**D
Q
UALIFI
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