Head of Customer Support - US - Remote

In this role, you will: · Support our users across all online channels (email, Discord, website chat, forums, social medias, etc) · Create how-tos, guides, wikis, knowledge base, etc for recurring questions/issues · Collaborate with engineers on our team to debug through challeng ...

In this role, you will: · Support our users across all online channels (email, Discord, website chat, forums, social medias, etc) for non-technical issues (such as Umbrel Home order related queries) · Work with our logistics and fulfillment team to resolve order/shipping issues · ...

The Customer Technical Support's primary responsibility is providing technical support for CSI customers, internal and external, by staging, installing, and troubleshooting issues in both hardware and software CSI products. · ...

About the Position · Customer Support Specialists play a vital role in maintaining customer loyalty and ensuring that customers have a positive experience with TeamSideline. Your primary responsibility is to act as the first level of contact/support for all inquiries, requests, c ...

Are you a visionary support leader passionate about turning customer service into a competitive differentiator? · Appspace is seeking a dynamic and highly experienced VP , Customer Support to lead our worldwide team. · This pivotal role reports directly to the Customer Success Le ...

· About Us · We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space ...

· Job title: Customer Support Representative · Wolfram, creator of Mathematica, Wolfram|Alpha and Wolfram Language, has an opening for a Customer Support Representative in its Customer Support department. The ideal candidate for this position will be a high-energy, attentive-to- ...

· About Us: · Checkbook is a leading FinTech company modernizing how businesses send and receive payments. Our platform supports both digital and paper check payments, allowing businesses to issue, receive, and manage payments securely and efficiently, whether delivered online o ...

We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. · Provide inbound call support in both English and French · Respond to inbound customer inquiries in both English and French via email, ...

· About Us: · Checkbook is a leading FinTech company modernizing how businesses send and receive payments. Our platform supports both digital and paper check payments, allowing businesses to issue, receive, and manage payments securely and efficiently, whether delivered online o ...

· Who is Boulevard? · Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. · Before launching in 2016, our founders spent months ...

· Role Overview: · As a Customer Support Specialist, you will serve as the primary point of contact for customers, handling inbound calls, support tickets, and inquiries. You will be responsible for troubleshooting technical issues related to our medical imaging software and ens ...

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. · We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their wor ...

We need to get new buildings and parkers successfully on our platform, while also ensuring that our existing customers have a top-notch parking experience. · ...

· Customer Support Specialist · Glooko is focused on helping health systems address the growing challenges of glycemic safety and diabetes management across the care continuum. With the acquisition of Monarch Medical Technologies, a Glooko Company, Glooko is uniquely positioned ...

· We're on a mission to make money work for everyone. · We're waving goodbye to the complicated and confusing ways of traditional banking. · After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business ba ...

· Role Details · Location: Remote · Type of Support: Phone, Email · Contract Duration: Full-Time, Permanent · Training Schedule: Open to shifting schedules (subject to business requirements) · Work Schedule: Open to shifting schedules (subject to business requirements) · Expecte ...

We are a highly collaborative, good-humored and hardworking team who cares about using technology to improve patients' lives. · ...

+A Customer Support Manager will oversee a team of Customer Support Specialists and drive operational improvements to enhance efficiency and customer experience. · Responsibilities:Lead, coach, and mentor a team of Customer Support Specialists · ...

We re building the future of digital banking — one that puts people first, not fees. We believe money should work for everyone, helping you grow, save and spend in ways that actually fit your life. · ...