Guest Services Specialist - Grand Rapids, United States - Our Daily Bread Ministries

Our Daily Bread Ministries

Verified Company

Grand Rapids, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Summary:

Essential Functions:

Warmly greet all incoming visitors, vendors, and employee family members.
Answer switchboard (operator calls) and transfer to correct departments as needed.
Use appropriate software to maximize effectiveness and efficiency of ministry.
Manage lobby store inventory effectively and order products and office supplies as needed.
Prep for opening, maintain throughout the day and close out the front lobby.
Assist with shipping / receiving tasks.
Handle petty cash and gift cards.
Ensure unauthorized persons do not enter the interior of the ministry.
Manage and access schedules for conference rooms.
Work side by side with HR personnel to communicate, schedule and coordinate all interviews.
Maintain recruitment open positions documentation.
Coordinate the ministry's onboarding process for new employees.
Work interdepartmentally across the ministry to efficiently fill open positions.
Post new positions on internal and external jobs boards.
Operate as ODB tour coordinator.
Coordinate the Wellness Committee and related events, challenges, and reimbursements for employees.
Perform other HR duties, as needed.

Study or Knowledge and Experience:

High school graduate
Previous recruitment experience preferred.
Excellent interpersonal skills _(this covers the "warmth" part of the job)_
Good organizational skills; able to multitask
Professionalism and selfcomposure during an emergency
Proficient with Microsoft Office
Professional demeanor and approach to a diverse global workforce
Excellent communication, interpersonal, organizational, assessment, and leadership skills.
Knowledge of principles and practices of HR administration.
Effective oral and written communication skills.
Strive to live a life consistent with biblical principles, engaged with the Bible on a consistent basis and demonstrate continued growth and spiritual development.

Internal Work Environment:

Extensive communication throughout the organization that could require tactfulness, sensitivity, and is quite detailed. Complete confidentiality of information is a must.

External Communications Requirements:

Responsible to provide a positive impression of the ministry to visitors and staff, being aware that some topics are sensitive and require complete confidentiality.

Leadership Responsibility:

Stewardship Responsibility:

Responsible for accurately handling petty cash and donations.

Miscellaneous Factors:

Our Daily Bread Ministries is a nondenominational nonprofit with staff and volunteers across the globe and resources distributed in 150 countries and in more than 50 languages.

As a global ministry faithful to biblical principles, our commitment to diversity is reflected in our ministry's mission, vision, values, and ethos.