Field Service Technician - Phoenix, United States - Systems Limited
Description
Perform service support activities, troubleshoot, and repair IT Cooling products and electro-mechanical equipment for the Critical Power Solutions Division (CPSD).
Schedule technical sales or service support for customers.ESSENTIAL FUNCTIONS
- Perform onsite customer service of CPSD IT Cooling products to include startup service, preventative and remedial maintenance, field modification, and testing.
- Troubleshoot refrigeration and electromechanical equipment using schematic and mechanical drawings, procedure and troubleshooting documents, and handheld and computerbased test equipment. Perform repairs or replacements of equipment as necessary.
- Perform refrigerant system repair work when needed, including leak detection, reclamation of refrigerant, evacuation, and charging of R410A.
- Evaluate, troubleshoot, and repair HVAC electric, control systems, and engineering products.
- Perform refrigerant related tasks such as reclaiming, measuring, charging, pressure testing, and evacuating HVAC units.
- Provide technical support to internal and external customers, including third party service organizations, and end users.
- Inspect and test returned products and components and systems to determine defects and/or operational status.
- Schedule and provide emergency technical support and field service on an oncall basis.
- Maintain service records and documentation of services provided. Prepare necessary documents related to installation, testing, repair, and customer support.
- Provide field support and assistance with CPSD's power equipment projects as required.
- Submit accurate expense reports into the Company for reimbursement on a timely manner in accordance with Company policies.
- Further the goals and a positive image of the CPSD by conducting business with other MEPPI departments, customers, and suppliers in a timely and cooperative manner.
- Know MEPPI's Quality, Safety, and Environmental Policies. Be able to fully discuss the importance of these policies and how they impact work.
QUALIFICATIONS
- Associates Degree in HVAC, Electrical Electronics, or related technical field with 25 years of experience with troubleshooting and repairing HVAC systems, or equivalent education and experience.
- Intermediate knowledge of HVAC systems as gained through experience or successful completion of technical training courses.
- EPA Section 608 certification.
- Advanced knowledge and proficiency of mechanical and electronic test equipment
- Ability to read and understand technical drawings, blueprints, electrical schematics, and bills of materials.
- Advanced analytical and problemsolving skills.
- Advanced interpersonal communication skills required to communicate with customers, employees, and vendors.
- Intermediate computer skills with emphasis of Microsoft Office products, timekeeping systems, and expense reporting systems.
Pay:
$ $30.00 per hour
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
- 5 years
Schedule:
- 8 hour shift
- Monday to Friday
Location:
- Phoenix, AZ (required)
Work Location:
Remote
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