- WE ARE LOOKING TO GROW OUR NEXT MARKET MANAGER OVER THE NEXT 3 TO 6 MONTHS
- Ensure consistent execution of WOW (Wow Operating Way) plan for all locations.
- Manage the activities of all locations within the designated market through active coordination with the individual locations' General Managers. Monitor capture rates to insure stores are taking full advantage of opportunities.
- Manage and hold all staff accountable for shop performance by ensuring all reporting employees understand the company mission to WOW every customer and be the best, ensuring staff is following standard operating procedures (SOP), recognizing and documenting exceptional and substandard performance.
- Be the conduit for load leveling for the market by holding daily calls.
- Recruit, interview, train new hires. Ensure customer satisfaction by coaching staff and resolving customer concerns as required. Seek out opportunities for continuous education and development for all employees. Participate in external marketing and team building activities as requested.
- Promote safe, clean working conditions; review audits and safety records of their locations. Ensure all personal protective equipment is being used properly and document managers that do not enforce safety policies.
- Work with corporate staff to achieve the external growth of the assigned market internal reporting and communications to meet or exceed the objectives of the area business plan.
- Review location performance against goals with location managers, and provide coaching to ensure all locations are performing to potential. Contact all claims managers and dealer accounts on a monthly basis (minimum).
- Conduct operations reviews with location managers and audits (in-person) on a monthly basis, and meet as requested.
- Promote, develop and act as a liaison with area insurance contacts and other referral points. Ensure that stores are responsive to clients in a timely manner.
- Minimum of five years collision repair industry
- Minimum of three years of management
- ICAR Platinum certification preferred
- Estimating license if applicable in the state
- Ability to read and understand financial statements
- Extensive estimating experience
- Competitive Pay Plans
- Medical, Prescription Drug, Dental & Vision Insurance
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Paid Vacation & Holidays
- Continuing Education Opportunities
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General Manager - Dallas, United States - Boyd Group Services Inc
Description
Company:
Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America.
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics.
Job Description:
WELCOME TO GERBER COLLISION & GLASS - DALLAS TX
Pay ranges from $120,000 TO $150,000 +
* depending on experience and location
The Market Manager is responsible for the operation and results of multiple locations within a designated area not limited to operations, internal and external development, business relationships, wowing every internal and external customer and profitability.
Key Job Responsibilities
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
#INDSOUTH
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About UsGerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit to learn more about our company.