Practice Manager - Paradise Valley, United States - Platinum Dermatology Partners LLC

Platinum Dermatology Partners LLC
Platinum Dermatology Partners LLC
Verified Company
Paradise Valley, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position purpose
An employee with responsibility/accountability for leading and managing two clinic locations. Instrumental in defining the mission, goals, budget and performance standards for the clinic and communicating it to the staff.

Responsible for managing the operations of both locations, and being able to lead teams to a high level of positive patient customer service.

Utilizes knowledge of organization policies, procedures, and systems. Uses skills in planning, organizing, delegating, and supervising. Must work effectively with physicians, staff, patients, public and external agencies. Must have ability to take initiative and to exercise independent judgement, decision-making and problem-solving expertise.


Responsibilities/Duties/Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Leadership Skills: Leads employees to accomplish all job objective; inspires confidence and motivation; clearly defines expectations, and maintains personal effectiveness under pressure.
  • Helps establish/implement goals, objectives, policies, procedures, and systems for the clinic.
  • Monitors and controls clinic expenditure within approved budget.
  • Keeps inventory of all product and supplies.
  • Daily monitoring of supplies utilization and making sure controls are in place for inventory.
  • Determines system for interdepartmental functions in keeping with clinics systems and communicates to staff. Monitors effectiveness.
  • Able to provide physician reports and provide consultation as needed.
  • Demonstrates leadership skill of:
  • Critical Thinking
  • Conflict Management
  • Negotiation and Motivation
  • Personnel Development
  • Fosters the goals of team building with clinic staff.
  • Demonstrates appropriate delegation and coordination of tasks and duties in the operations of physician clinic, using appropriate organizational/priority setting skills.
  • Establishes a system of communication to coordinate activities/functions.
  • Assigns responsibility for interdepartmental function.
  • Develops the leadership skills of staff through delegation of responsibility.
  • Empowers staff to achieve their best professionally and guides them through creative problem solving.
  • Revenue Cycle Management
  • Develops ongoing communication with RCM team.
  • Monitor all collections and report monthly metrics to management.
  • Denial Management
  • Maintains 95% or better adjusted next collection rate.
  • Scheduling
  • Review clinic volumes daily to make sure provider schedules are filled.
  • Review no show and cancellation report daily. Work with staff to reschedule and review charge entry for no shows.
  • Recallsongoing review to assure a process is in place and recalls are being entered in system.
  • Staffing Schedules
  • Staff must have schedules for starting and ending their work shift two weeks in advance.
  • Provide timely staffing coverage.
  • Monitor overtime, and follow policy to assure all overtime is preapproved.
  • Monitor mileage expense reports for accuracy.
  • Financials and Budget
  • Review monthly P & L for continuous improvement of revenue and expense opportunities.
  • Must provide a follow up strategy to management for areas of opportunities.
  • Review expenses thoroughly.
  • Must review any order request and make sure aligned with budget.
  • Communicate any requests for that follow are capex policy.
  • Work with Management on creating or enhancing budgets for clinic location.
  • Responsible for clinic location performance.
  • Marketing
  • Partner with Marketing on nearby clinic events.
  • Participate in outreach efforts with referring providers.
  • Communicate and evaluate any marketing needs for clinic locations.
  • Must always keep the business budget in mind when making requests.
  • Review social media and provide suggestions for content.
  • Communication
  • Provide ongoing communication to teams.
  • Create or establish daily huddle meetings.
  • Monthly staffing meetings scheduled 5 days in advance and must be creative with timing with keeping the business needs in mind.
  • Keep providers up to date with any communication and ask for feedback for agenda.
  • Provide agenda and minutes to teams.
  • Recruitment Talent Management
  • Work closely with Human Resources on recruitment efforts.
  • Must follow up timely with HR Manager.
  • Must have an understanding of the need of each role whether it's new or a replacement. All positions must always be reviewed to make sure it meets the business needs.

Education:
Associates degree in Business is preferred.


Experience:
Minimum 3-5 years medical office management is required. Dermatology experience is preferred.


Performance Requirements:


  • Knowledge of clinic and company policies and procedures
  • Knowledge of medical terminology and insurance practices
  • Knowledge of CPT and ICD10 coding
  • Knowledge of managed care, Medicare, and Medicaid guidelines
  • Skill in effective personnel management including training staf
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