- Provide and maintain exceptional customer service through customer contact before, during, and after repairs as defined by CarMax "Voice of Customer" processes.
- Locate, use and control replacement parts and supply inventories
- Use and control tools and equipment
- Perform mechanical and cosmetic repairs, including but not limited to the diagnosis of all internal and external vehicle systems.
- Follow CarMax standardized work rules
- Inspect vehicles per CarMax Quality Standards when needed.
- Complete state inspections when required.
- Maintain workplace cleanliness and organization in accordance with CarMax 5S standards
- Collect service payments and manage payments received for services.
- Use of proprietary and universal software systems including CarMax Electronic Repair Order and Mitchell.
- Provide functional expertise and leadership to other associates.
- Provide general support to other associates and managers in the store, including, but not limited to vehicle assessment, vehicle prepping, vehicle receiving and transferring.
- Complete New Associate Orientation Training – Operations.
- Complete Kronos Training for Hourly Associates.
- Maintain a current Refrigerant Recycling License.
- Where required by State/Local law, maintain current ASE Certifications in Steering and Suspension (A4) and Brakes (A5).
- Read, interpret and transcribe data in order to maintain accurate records.
- Perform multiple duties in a high-energy, fast-paced environment.
- Lift objects that weigh as much as 50lbs.
- Speak and listen effectively in dealing with customers/associates in person and over the phone.
- Demonstrate above average attention to detail.
- Manual dexterity in both arms and hands
- Monitor shop compliance with CarMax, O.S.H.A., and EPA policies
- Demonstrate exceptional interpersonal, communication, and customer service skills
- Demonstrate exceptional telephone etiquette and active listening skills
- Combination of office, shop and outdoor environment. May include working at times in noisy and/or inclement weather conditions.
- May require walking or standing for an extended period of time.
- Flexible work hours with shifts that may include nights, weekends, and holidays.
- Wears CarMax clothing (acquired through company) at all times working in the store.
- Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
- Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Professional Appearance policies.
-
Auto Glass Repair Specialist
2 weeks ago
Safelite Bossier City, United StatesThe Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical exper ...
-
Auto Repair Specialist II
2 weeks ago
CarMax Shreveport, United States6121 - Shreveport - 765 Brook Hollow Drive, Shreveport, Louisiana, 71105CarMax, the way your career should be General Summary:Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described in ...
-
Auto Repair Specialist II
2 weeks ago
CarMax, Inc. Shreveport, United States6121 - Shreveport - 765 Brook Hollow Drive, Shreveport, Louisiana, 71105 · CarMax, the way your career should be · General Summary: · Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards desc ...
-
Auto Repair Specialist II
2 weeks ago
CARMAX Shreveport, United States6121 - Shreveport - 765 Brook Hollow Drive, Shreveport, Louisiana, 71105 · CarMax, the way your career should be · **General Summary:** · Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards ...
-
MT Equipment Repair Specialist
3 weeks ago
Amazon Bossier City, United StatesJob Description · In addition, to outstanding benefits and compensation, this position qualifies for a $10k launch payment. You are eligible to receive one launch payment per calendar year. · About Maintenance at Amazon: · Operations is at the heart of Amazon's business. We are ...
-
Auto Repair Specialist I
2 weeks ago
CarMax Shreveport, United States Full time6121 - Shreveport - 765 Brook Hollow Drive, Shreveport, Louisiana, 71105CarMax, the way your career should be General Summary: · Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax ve ...
-
Auto Repair Specialist II
2 weeks ago
CarMax Shreveport, United States Full time6121 - Shreveport - 765 Brook Hollow Drive, Shreveport, Louisiana, 71105CarMax, the way your career should be General Summary: · Under general supervision, performs mechanical and cosmetic repairs on customer and internal CarMax vehicles in accordance with all standards described ...
-
WCE Field Specialist
4 days ago
Schlumberger Shreveport, United States PermanentThe WCE Field Specialist - DPM is responsible for maintaining safe, efficient, and reliable PSD to Customers. The WCE Field Specialist - DPM identifies opportunities to improve service delivery, implements standard work, and manage, risk during service delivery. · Essential Respo ...
-
Customer Specialist
1 week ago
CarMax Shreveport, United States Part time6121 - Shreveport - 765 Brook Hollow Drive, Shreveport, Louisiana, 71105CarMax, the way your career should be About this job · As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during eve ...
-
IT Field Support Technician_Shreveport
2 weeks ago
Red Knight Solutions, LLC Shreveport, United StatesJob Description · Job DescriptionOur mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. · Red Knight Solution ...
-
Hearing Care Specialist
2 weeks ago
Aria Care Partners Shreveport, United StatesWe are seeking a Mobile Hearing Care Specialist to join our team and provide excellent hearing care to the patients in your community · As an Aria Care Partners Hearing Care Specialist, your responsibilities include servicing patients in Skilled Nursing Facilities around Shrevepo ...
-
Maintenance Specialist III
2 weeks ago
City of Shreveport, LA Shreveport, United StatesClass Title · This is a senior-level position in the Field Operations Division. · Duties · Plants/Sewer Lift assignment will lead and direct work teams; plan for construction projects; prepare plans for future facility needs; implements improved operational and mechanical procedu ...
-
Hearing Care Specialist
2 weeks ago
Aria Care Partners Shreveport, United StatesJob Description · Job DescriptionWe are seeking a Mobile Hearing Care Specialist to join our team and provide excellent hearing care to the patients in your communityAs an Aria Care Partners Hearing Care Specialist, your responsibilities include servicing patients in Skilled Nurs ...
-
Surgical Technologist
4 weeks ago
Specialists Hospital Shreveport, LLC Shreveport, United StatesSummary of the Job: A surgical technician, under the guidance of the RN, will prepare supplies, equipment and instrumentation for each surgery performed at the Hospital. The Operating Room Technician (ORT) will assist the surgeon and his assistants within the sterile field. The O ...
-
Surgical Technologist
2 weeks ago
Specialists Hospital Shreveport, LLC Shreveport, United StatesJob Description · Job DescriptionSummary of the Job: A surgical technician, under the guidance of the RN, will prepare supplies, equipment and instrumentation for each surgery performed at the Hospital. The Operating Room Technician (ORT) will assist the surgeon and his assistant ...
-
Biomedical Equipment Support Specialist
2 weeks ago
Department of Veterans Affairs Shreveport, United StatesSummary · The Biomedical Equipment Support Specialist (BESS) (Biomedical Information Systems) provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of networks, networked m ...
-
Biomedical Equipment Support Specialist
2 weeks ago
Department of Veterans Affairs Shreveport, United StatesSummary · The Biomedical Equipment Support Specialist (BESS) (Biomedical Information Systems) provides clinical and administrative support to staff, patients, and administrators for all matters of concern relating to the facility wide lifecycle management of networks, networked m ...
-
Scale Calibration Technician
4 weeks ago
Hueman PE Talent Solutions Bossier City, United StatesJob Description · Job DescriptionMichelli Weighing & Measurement is hiring a Scale Calibration Technician as a Full-Time job in Bossier City, LA. · As a Scale Calibration Technician you will be in charge of the development of calibration methods and techniques for the performanc ...
-
Specialist - Pipeline
2 weeks ago
Energy Transfer Equity Bossier City, United StatesAre you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device · Text ETP to 25000 to get started · or apply through this web posting if you prefer. · We value all of our employees who make our grow ...
-
Specialist - Pipeline
2 weeks ago
Energy Transfer Bossier City, United StatesAre you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile deviceText ETP to 25000 to get started or apply through this web posting if you prefer.Energy Transfer , recognized by Forbes as one of America ...
Auto Repair Specialist I - Shreveport, United States - CarMax
Description
6121 - Shreveport - 765 Brook Hollow Drive, Shreveport, Louisiana, 71105CarMax, the way your career should beGeneral Summary:
Under general supervision, performs all processes necessary to diagnose and complete mechanical and cosmetic repairs on customer and internal CarMax vehicles following prescribed CarMax policies and procedures.
Principle Duties and Responsibilities:
Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing including opening and closing of repair orders
Job Specifications:
Work requires ability to:
Working Conditions:
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
Auto Repair Specialist I professionals in Shreveport
-
David Risinger
Kitchen equipment repair
-
Taylor Frazier
Physician Assistant