- Manage the performance of BSI staff and Branch key performance indicators (KPIs), and execute tasks associated with the SCHS strategic plan
- Execute and update the roadmap for the North Carolina Database Application for Vital Events (NCDAVE)
- Incessantly scrutinize current operations for time and resources improvement.
- Address gaps hindering operational excellence and suggest technological solutions for implementation.
- Problem solve for emergent or chronic issues associated with our systems and staff's navigation of the same
- Leverage data security best practices and oversee user identity management and systems access control.
- Oversee release management lifecycles
- Analyze existing processes for optimization.
- Leverage data engineering principles to reduce operational complexity.
- Reduce technical debt.
- Shift staff time and effort to address operational needs.
- Monitor BSI metrics to ensure internal service level agreements (SLAs) are maintained.
- Lead integration and collaboration meetings as SCHS's technological strategy expert.
- Track ticket workflow and develop creative solutions to optimize work.
- Lead the change control board (CCB) meetings and process.
- Respond to real-time production issues and shepherd the process of reporting and tracking issues through our vendor provided project management software (Jira)
- Ensure coordination between project timelines and resources to achieve project goals in a timely fashion.
- Foster cross-sectional and cross-divisional collaboration
- Maintain an open and trusting environment for on-going collaboration and continuous improvement.
- Make presentations to section, division, and departmental leadership and registration partners.
- Coordinate with local, state, federal, and non-profit agencies regarding health data.
- Work with national, regional, and local professional public health organizations, and represent and speak on behalf of the Division of Public Health.
- Furnish guidance on the implementation of public health services delivered locally through 84 local health departments covering 100 counties and numerous other community agencies and organizations.
- Possess strong leadership and interpersonal skills with the ability to manage, direct, lead and coordinate the work of others.
- Possess solid organizational and analytical abilities that allow for project leadership and decision-making.
- Knowledge of local/state health and human services or public health systems.
- Possess excellent oral and written communication skills to describe and establish direction and achieve desired outcomes.
- Past experience with marked success in process reengineering/improvement
- Past experience managing/supervising a technology team.
- Extensive experience with Office 365 and the suite of Microsoft products (Microsoft Power Platform experience preferred).
- Experience with Customer Relationship Management (CRM) systems.
- The ability to effectively interact, build, and maintain relations with external and internal stakeholders and constituents, DHHS executives/management, the Governor's Office, and a variety of federal agencies.
- Yes
- No
- Yes
- No
- Company or OSHR Website
- Employee Referral
- Conference / Career Fair
- Email campaign
- Professional Association or Industry-specific job board
- Indeed
- NC Nursing Board email
- Other General Job Boards
- Other Search Engines
- Other Social Media
- Internet Advertisement
- TV / Radio
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Business Systems and Intelligence Branch Manager - Wilmington, United States - State of North Carolina
Description
Salary: $70, $105,787.00 AnnuallyLocation : Wake County, NC
Job Type: Permanent Full-Time
Job Number: DPH
Department: Dept of Health and Human Services
Division: Public Health
Opening Date: 05/13/2024
Closing Date: 5/31/2024 5:00 PM Eastern
Job Class Title: Systems Administrator I
Position Number:
Salary Grade: DT08
Recruitment Range: $70,525-$101,746
Description of Work
About the Division of Public Health:
The NC Division of Public Health (DPH) works to promote and contribute to the highest possible level of health for the people of North Carolina - Everywhere, Everyday, Everybody.
Summary:
The Business Systems and Intelligence (BSI) Branch Manager role will ensure the Business Systems and Intelligence (BSI) Branch remains on track to accomplish its goals and strategy as aligned with the State Center for Health Statistics (SCHS) and the Division of Public Health (DPH). Effectuating goals and strategy include communication and coordination with fellow SCHS branch heads, improvement, and implementation of data systems/integrations, positively impacting existing metrics, leading an efficacious day-to-day operation, meeting project timelines, and other transformational tasks. The ideal candidate will possess strong leadership and interpersonal skills, a strong technological background with specific experience in systems and applications, project management, and the ability to manage, direct, lead and coordinate the work of others.
The candidate will also possess solid organizational and analytical abilities that allow for project leadership and decision-making.
Key Responsibilities:
Relocation expenses are not included.
Knowledge, Skills and Abilities / Competencies
To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details.
Bachelor s degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and two years of progressive experience in systems software programming;
or
Associate degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming;
or
an equivalent combination of education and experience.
Supplemental and Contact Information
The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence. Pre-Employment criminal background checks are required for some positions.
Division of Public Health (DPH) main locations, including their grounds, are tobacco-free as outlined in the Tobacco-free Campus Policy. All tobacco products, including e-cigarettes, e-hookahs, "vape products" and all smokeless tobacco products, may not be used in the indicated areas. For more information, please see the policy and FAQ posted here:
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.
For technical issues with your application, please call the NeoGov Help Line at Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR,
Please refer to the link below for additional information:
NOTE: For temporary, contract or other supplemental staffing appointments:
There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
To be considered for this position, you must clearly show within the body of the application how you meet the state mandated minimum education and experience requirements for this vacancy. In order to receive credit for the supplemental questions, you must provide supporting information within the body of the application to support your answer. G.S speaks to fraudulent disclosures given to meet position qualifications. Have you provided the correct information for our screening process?
The budgeted salary for this position is limited to $101,746. If offered this position, are you willing to accept a salary within the posted recruitment range of $70,525- $101,746?
Where did you learn about DHHS or this opportunity?
Please give additional detail where you learned of DHHS or this opportunity. (e.g., APA Annual Meeting in NYC in May 2021, Facebook, LinkedIn, Doximity, NC Substance Abuse Professional Practice Board, etc.)
Required Question
