Sales Consultant Sylvan - Brookfield, United States - Sylvan Learning Center

Sylvan Learning Center

Verified Company

Brookfield, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

About us

We are professional, agile, customer-centric and our goal is to Sylvan's mission is to help children gain academic confidence and succeed in the classroom and beyond.

Our work environment includes:

Modern office setting
Food provided
Growth opportunities
Modern office setting

GENERAL SUMMARY

The Sales Consultant is responsible for assisting with customer experience, sales, and local marketing strategies of the Center to achieve performance goals and grow the Center.

The Sales Consultant is also responsible for helping with the day-to-day Center operations to ensure a consistent, quality educational experience for Sylvan customers while managing costs.

He/she ensures that policies and procedures are executed according to Sylvan standards.

ESSENTIAL JOB FUNCTIONS

Ensures timely and high quality personal customer service response to all calls and walkin inquiries; Ensures calls get answered during business hours
Helps the daytoday operation of the Center
Helps with sales and expense financial targets

Monitors and tracks Center performance, Assists with Profit and Loss controls, revenues, expenses, and fee collection;

Reviews all corporate communication and ensures communications flow to the Center's staff with ensuring good instructional management.
Confers with customers at each stage of the customer lifecycle; helps direct the sales and service process throughout the customer lifecycle to keep customers enrolled
Helps Manage marketing and sales activities to drive new enrollments
Establishes and maintains collaborative relationships with teachers, educational specialists and other school administrators and parent/teacher organizations
Conducts school visits to establish and maintain relationships with school personnel for partnership and marketing purposes
Ensures the professional appearance of the Center according to Sylvan standards
Ensures adherence to established Sylvan operating standards with particular attention to student safety and wellbeing

KNOWLEDGE REQUIRED
Four year degree required
A minimum of three years of customer service experience; Retail sales experience preferred

Education experience required

Knowledge of general office equipment such as copiers, printers, and office phones
Experience using social media (Facebook, Twitter, etc.) preferred
Familiarity with instructional technology and tablet computers preferred

SKILLS AND ABILITIES REQUIRED
Strong customer service, interpersonal, and communication skills; Outgoing people-oriented approach preferred
Proven ability to effectively use customer service and consultative sales skills to establish and build relationships
Proven sales skills with a strong sense of urgency
Proven ability to supervise, coach, and develop Center staff
Strong presentation skills for small group opportunities
Ability to track and interpret business metrics and financial statements
Strong analytical and problem solving skills
Strong word processing, data entry, and other administrative skills
Strong organizational skills; Proven ability to manage multiple tasks and be flexible
Proven ability to communicate effectively in writing; Ability to proofread and edit copy
Ability to work collaboratively; Strong team player
Ability to work a flexible schedule, including evenings and weekends
Ability to occasionally lift and/or move up to ten pounds

Position will lead to full time employment. Health Benefits, HSA, Life insurance will be offered.

Approximately 20 hours a week

1-3% sales revenue monthly

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.

Cover letter and resume required.

Job Type:
Part-time

Pay:
$ $25.00 per hour

Expected hours:
per week

Benefits: