- Build client relationships by providing exceptional customer service
- Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them
- Acts as a Point of Contact for new and existing clients
- Troubleshoot and problem solve client or member accounts and issues
- Perform customer account maintenance requests from clients
- Provide sound business advice and suggestions to clients
- Retain business by identifying and addressing client issues (red flags)
- Suggest ideas and improvements
- Other duties as assigned
- Minimum of 2 years supervisory experience preferred
- Minimum 4 years of customer service experience preferred
- Excellent training and customer services skills
- Strong organizational skills
- The ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times
- Able to be flexible in a rapidly changing work environment
- Ability to work independentlyself-starter
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Nursing Service Management
3 weeks ago
NovaWorks Solutions Woodfield, United StatesWe are looking for support for our new construction project "Neuer Campus Westhafen" in Geesthacht, starting in September 2024. · Nursing management (m/f/d) · 40 hours/week | Salary group AT; Euro per year · Job number: A · We offer: · an attractive non-tariff salary · a rewardin ...
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Client Service Manager
3 weeks ago
Incendia Partners Framingham, United StatesEmail · Phone · Address · 161 Worcester Rd, Suite 400 · Framingham, MA 01701 · **Client Service Manager** · * · Category · Customer Service · * · Location · Midlothian, Virginia · * · Type · Direct hire · **Client Service Manager (Investments/Retirement/Insurance)** · O ...
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Client Service Manager
2 weeks ago
Incendia Partners Framingham, United StatesEmail Phone Address 161 Worcester Rd, Suite 400 · Framingham, MA 01701 **Client Service Manager** · Category Customer Service · Location Midlothian, Virginia · Type Direct hire · **Client Service Manager (Investments/Retirement/Insurance)** · Our client is one of the natio ...
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HVAC Service Manager
1 week ago
Nicholson Plumbing, Heating and Air Conditioning Framingham, United StatesHVAC Service Manager About our Company:For over 20 years, Nicholson Plumbing, Electrical, Heating, and Air Conditioning has been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind that outst ...
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HVAC Service Manager
2 weeks ago
Nicholson Plumbing, Heating and Air Conditioning Framingham, United StatesJob Description · Job DescriptionHVAC Service Manager · About our Company: · For over 20 years, Nicholson Plumbing, Electrical, Heating, and Air Conditioning has been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and ...
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Service Manager
2 weeks ago
Waltham Services, LLC. Natick, United States** Service Manager** · **Job Category****:** Operations Leadership **Requisition Number****:** SERVI024249 Showing 1 location **Job Details** · **Description** · **Waltham Services** has been in business for over 125 years. We are the leading pest control provider throughout N ...
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Assistant Program Manager- Deaf Services
1 week ago
Advocates Framingham, United States Regular Full timeOverview · Starting Rate: $21.75/hour · Advocates is seeking enthusiastic, motivated team players to provide emotional support and daily care to individuals in a residential setting within our Deaf Services community · Advocates promotes a healthy work-life balance and offers m ...
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Senior Manager, Refreshment Services
2 weeks ago
Staples Framingham, United States**Staples is business to business.** You're what binds us together. · Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and u ...
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Client Service Manager
1 week ago
Arthur J. Gallagher & Co. Natick, United StatesIndulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding ...
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Community Support Service Case Manager
2 days ago
South Middlesex Opportu Framingham, United StatesJob Description · Job DescriptionSUMMARYProvide care management services in a program serving chronically homeless single adults and high utilizers of emergency services. Provide housing search and access to rental assistance programs. Case management includes initial and ongoing ...
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Group & Event Services Manager
6 days ago
The Verve Hotel Natick, United StatesThe Group & Event Services Manager is responsible for providing exemplary service to Hotel clients with a focus on team achievement of revenue for the hotel to meet and exceed metrics. They will work with group and event clients to finalize event details maximize meeting space an ...
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Community Support Services PSH Case Manager
2 days ago
South Middlesex Opportu Framingham, United StatesJob Description · Job DescriptionSUMMARY · Provide care management services in a program serving chronically homeless single adults and high utilizers of emergency services. Provide housing search and access to rental assistance programs. Case management includes initial and ongo ...
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Jobletics Pro Inc. Framingham, United StatesJob Description · Job DescriptionJob Title: Food Service Manager · Job Type: Full-time · Job Description: · We are seeking a dynamic and experienced Food Service Manager to join our team. As a Food Service Manager, you will be responsible for overseeing the daily operations of ou ...
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HVAC Service Manager
1 week ago
The Ladders Holliston, United StatesHVAC Service Manager · About our Company: · For over 20 years, Nicholson Plumbing, Electrical, Heating, and Air Conditioning has been the trusted name in plumbing, heating, and air conditioning, offering an unmatched level of customer service and technical expertise. Behind tha ...
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Nursing service management
3 weeks ago
Fusion Dynamics Somerville, United StatesWe are dedicated to caring for PEOPLE. We value LIFE. What do YOU care about? Do you know how to inspire, motivate, and lead people? Do you want to shape the future of nursing and develop modern, service-oriented concepts for residents and employees? Are you looking for a company ...
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Client Service Manager
1 day ago
Carson Group Holdings, LLC Southborough, United StatesWho We Are · In an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serve. It's the ultimate measure. We believe in providing value beyond a doubt and ...
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Client Service Manager
2 days ago
Carson Group Holdings, LLC Southborough, United StatesJob Description · Job DescriptionWho We Are · In an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serve. It's the ultimate measure. We believe in p ...
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Senior Manager, Refreshment Services
2 weeks ago
Staples Framingham, United StatesJob Description · Staples is business to business. You're what binds us together. · Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our ...
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Branch Manager for Personnel Services
3 weeks ago
Apex Innovations Paxton, United StatesPaxton has once again been recognized as the best personnel service provider in Germany. But it's not just our numerous awards that prove this year after year, it's also our happy employees. Here, people work with heart and passion, standing up for the success of your company eve ...
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Guest Services Manager
2 weeks ago
Bear Mountain Health Care Sudbury, United StatesBear Mountain Healthcare is looking for an experienced, motivated and creative Guest Services Manager for our Sudbury, MA location. This position has accountability for the overall customer satisfaction within the assigned skilled nursing facility center. The position is responsi ...
Entry Level Customer Service Manager - Framingham, United States - Moxie Management
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Description
The role of the Customer Service Manager is to execute tactical objectives fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel for improving customer service, managing service requests, cycle time, and ensuring effective communication within the market on results and performance. Please note that this is an entry-level position- you must learn all ends of our business operations before overseeing a team.
Responsibilities: