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    Night Auditor- Hotel Renegade - Boise, United States - Geronimo Hospitality Group

    Geronimo Hospitality Group
    Geronimo Hospitality Group Boise, United States

    2 weeks ago

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    Description
    THE TEAM

    Boutique and Boise. We will awaken your inner rebel, indulge your adventurous spirit and satisfy your urge to explore. Experience a boutique hotel stay unlike any other - where rough meets refined and details matter.

    THE PLAYER

    You are directly responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel. You are also responsible for the overall operations and appearance of the front desk of a hotel. You are responsible for attending to the needs of guests, especially during check-in and check-out. The night auditor is the number one, frontline person whose service determines a guest's experience.

    EVERY DAY, YOU WILL
    • Greets every guest that is encountered.
    • Assist and accommodate all guest needs within your capabilities.
    • Posting of room charges, taxes and all other revenues to guest accounts.
    • Transfer charges and deposits to master accounts.
    • Verifies all account posting and balances.
    • Tracks room revenues, occupancy percentages, and other front office statistics.
    • Prepares a summary of cash, check, and credit card activities.
    • Summarizes results of operation for management. Completes proper filing and reporting of statistics.
    • Understands principles of auditing, balancing and closing out accounts.
    • Knows how to operate property management system and other front office equipment.
    • Understands and knows how to perform check-in and check-out procedures.
    • Handles and resolves guest complaints.
    • Uses proper mail, package and message handling procedures.
    • Demonstrates good communication skills.
    • Uses proper telephone etiquette.
    • Writes legibly. Sends and receives faxes and copies.
    • Performs Manager on Duty functions.
    GHG24

    Requirements

    YOU WILL BE GREAT AT HOTEL RENEGADE IF

    Education
    • High school diploma or equivalent
    Experience and/or Training
    • Excellent communication skills and professional attitude
    • Effective conflict management and decision making
    WHAT WE PREFER

    Experience and/or Training
    • Previous experience in customer service
    YOU MUST ALSO HAVE

    U.S. Work Authorization (required)

    HUDDLE UP

    We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.

    JOIN OUR TEAM OF EXCEPTIONAL PLAYERS

    Geronimo Hospitality Group is an Equal Employment Opportunity employer
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