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    Guest Services Representative PM Shift - Boise, United States - Geronimo Hospitality Group

    Geronimo Hospitality Group
    Geronimo Hospitality Group Boise, United States

    5 days ago

    Default job background
    Description
    WORK HOURS PM Shift - 3pm- 11pm

    THE TEAM

    Boutique and Boise. We will awaken your inner rebel, indulge your adventurous spirit and satisfy your urge to explore. Experience a boutique hotel stay unlike any other - where rough meets refined and details matter.

    THE PLAYER

    Often a guest's first impression of a property is the result of the Guest Services Representative's skills and abilities. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet many new people.

    EVERY DAY, YOU WILL
    • Process guest arrivals and departures, including all necessary payments
    • Handle & coordinate room assignments and pre-arrivals
    • Handle guests' concerns
    • Offer referral for services and handle requests for information
    • Handle and store luggage
    • Assist with the check-in and check-out of groups and tours
    • Assist other departments as required
    GHG24

    Requirements

    YOU WILL BE GREAT AT HOTEL RENEGADE IF

    Education
    • High school diploma or equivalent
    Experience and/or Training
    • Excellent communication skills and professional attitude
    • Effective conflict management and decision making
    Technology/Equipment
    • Ability to use a variety of computer applications
    YOU ARE A VARSITY PLAYER IF
    • Experience and/or Training Previous experience in customer service
    YOU MUST ALSO HAVE

    U.S. Work Authorization (required)

    HUDDLE UP

    We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.

    JOIN OUR TEAM OF EXCEPTIONAL PLAYERS

    Geronimo Hospitality Group is an Equal Employment Opportunity employer
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