Dispatch Assistant - Commack - Liberty Moving & Storage

    Liberty Moving & Storage
    Liberty Moving & Storage Commack

    1 day ago

    Description

    Dispatch Assistant

    Job Title: Dispatch Assistant

    Location: On-site Commack, NY

    Pay Rate: $20$24 per hour (based on experience)

    Schedule: Full-time; typically, 7:00 a.m. to 4:00 p.m. Must be flexible to work one or two Saturdays (half day) per month and occasional earlier start times (as early as 5:00 a.m.)

    Position Summary

    We are seeking a highly reliable, detail-oriented Dispatch Assistant to support daily dispatch operations and keep the wheels turning-literally. This role requires punctuality, strong organizational skills, excellent customer service, and the ability to stay calm and focused in a fast-paced environment. If you're dependable, sharp, and don't need reminders to check your email, you'll do well here.

    Key Responsibilities

    • Register and enter jobs into the dispatch system accurately and in a timely manner
    • Perform accurate data entry and updates in the inventory management system (Windfall)
    • Work closely with drivers and helpers to support daily dispatch operations
    • Communicate professionally with customers by phone and email to provide updates, answer questions, and resolve issues
    • Track, log, and assist with parking tickets, including coordination for payment and recordkeeping
    • Assist with record storage and document organization
    • Enter and maintain accurate payroll data in the payroll system
    • Monitor and respond promptly to emails in Outlook - attention to detail here is critical
    • Use Excel for tracking, reporting, and data entry
    • Learn and efficiently use dispatch and internal software systems
    • Support the dispatch team with administrative and operational tasks as needed

    Required Skills & Qualifications

    • Punctuality and reliability are non-negotiable
    • Strong attention to detail and follow-through
    • Excellent customer service and communication skills
    • Comfortable working with Excel and Outlook
    • Willingness and ability to learn new software quickly, including inventory systems
    • Ability to multitask and stay organized in a fast-moving environment
    • Must be able to work some Saturdays and early morning shifts (5:00 a.m. start on certain days)

    Preferred Qualifications

    • Prior experience in dispatch, logistics, transportation, or operations support
    • Experience with job entry, inventory management systems (Windfall preferred), scheduling systems, or payroll input
    • Background in time-sensitive, customer-facing roles

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