Manager, Network Operations - Durham, United States - Flatiron Health

Flatiron Health Durham, United States

3 weeks ago

Description

Raleigh-Durham

Reimagine the infrastructure of cancer care within a technology and science community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.

We're looking for a Network Operations Manager within the Clinical Research Business Unit (CR BU) to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Are you ready to be the next changemaker in cancer care?

What You'll Do

In this role, you'll work with the Research Network Operations team to help drive Flatiron's efforts in driving product enablement and engagement with end-users of our clinical research products and offerings. You'll do this by deeply understanding workflows, end-user needs and how technology can be built and implemented to make these projects successful. You'll also...

Be the primary point of contact for research teams at Flatiron Clinical Research Network sites, partnering with several cross-functional teams such as Account Management, Product Operations, Product Marketing, Product and Design teams to drive engagement with our site-facing research products and offerings
Drive the success of our prospective clinical study work, working closely with the internal teams that coordinate these studies and driving interest and participation with the external research teams that will execute these studies
Partner with research teams at Flatiron Clinical Research Network sites to implement new features, workflows and products, and optimize the way these sites currently use the tool
Support research teams at Flatiron Clinical Research Network sites by understanding their technology gaps and internal priorities, and bringing the site perspective internally to help product teams prioritize roadmaps
Support internal initiatives to operationalize our approach to end-user engagement and enablement
Collaborate on initiatives that drive deeper site engagement and track the performance of these initiatives by looking at end-user behavior
Collaborate with Clinical Oncology to ensure appropriate clinical oversight and workflow insights are incorporated to all aspects of prospective clinical trial projects and feature work
Travel approximately once a month across the United States on an as-needed basis

Who You Are

You're a kind, passionate and collaborative problem-solver who values the opportunity to think beyond the way things are. In addition, you're a strong operational thinker with 3-4 years experience in clinical trial operations and client management . You're excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day.

You're very familiar with clinical trials operations in Oncology; ideally, you've been a research coordinator/manager or data manager within a community oncology practice or cancer center
You're comfortable with technology; perhaps you've been responsible for the implementation of a new technology system, or have lots of ideas about how technology could improve research workflows
You have strong client management/customer success skills and have experience managing multiple clients simultaneously, juggling various initiatives with each one
You have incredible project management and operations skills, with strong ability to keep projects and processes on track, maintain accountability, all while building strong relationships with internal and external stakeholders
You're excited to work side-by-side with colleagues across functions, including those with technical and clinical backgrounds
You're intellectually curious, with outstanding problem-solving skills
You have a nose for value; able to effectively prioritize in a challenging, time-sensitive environment
You have impeccable communication and organizational skills
You're passionate about our mission to improve healthcare through technology

Extra Credit

You have experience managing clinical trials at community oncology sites, such as at a clinical research organization, clinical trials network, or similar
You are familiar with regulatory guidance relevant to clinical trials and human subjects protections (e.g. ICH-GCP, GMP, HIPAA, IRB requirements)
You are familiar with clinical trials management and electronic data capture software systems
You have oncology experience
You've worked at:

A cancer clinical trials organization
A clinical trials site management organization
An academic center running multisite trials
A clinical trial technology partner

Life at Flatiron

At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer:

Work/life autonomy via flexible work hours and flexible paid time off
Comprehensive compensation package
401(k) contribution to help you reach your retirement planning goals
Financial health resources including 1:1 financial advice
Mental well-being tools and services
Parental benefits and policies including family-building care and generous leave
Path to parenthood programs supporting fertility, adoption and surrogacy
Travel support for safe healthcare services

In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning through professional development programs and celebrate Diversity in the workplace.

Flatiron Health is proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Network Operations Intern

1 week ago

MCNC Durham, United States

Job Description · Job DescriptionCompany Overview · MCNC is a North Carolina non-profit, client-focused technology organization. Founded in 1980, MCNC owns and operates the North Carolina Research and Education Network (NCREN), one of America's longest-running regional research a ...
Network Operations Intern

1 week ago

MCNC Durham, United States

Job Description · Job DescriptionCompany Overview · MCNC is a North Carolina non-profit, client-focused technology organization. Founded in 1980, MCNC owns and operates the North Carolina Research and Education Network (NCREN), one of America's longest-running regional research a ...
Network Operations Technician

6 days ago

Concord Hospitality Enterprises Raleigh, United States

**Summary**: · The Network Operations Support Engineer will support the Information Technology Department in daily operations by providing tier 2 technical support for hotel-level and corporate end users as well as assist the Network and System Administrators with field server ma ...
Network Operations Technician

4 days ago

Concord Hospitality Enterprises Raleigh, United States

**Description**: · **Summary**: · The Network Operations Support Engineer will support the Information Technology Department in daily operations by providing tier 2 technical support for hotel-level and corporate end users as well as assist the Network and System Administrators w ...
Lead Material Handler 1st Shift

1 week ago

Staples, Inc. Durham, United States

5:00am - 11:00am Wednesday - Friday, 5:30am - 1:30pm Saturday - Sunday, hours are variable · Full Time and Part Time schedules are available · Staples is business to business. You're what binds us together. · Our supply chain team is dedicated to meeting our customers' needs both ...
lpn

1 week ago

Actalent Durham, United States Full time

Opportunity to work for one of the largest healthcare institutes in the world · Description: · • Responsibilities: Perform a variety of administrative and patient care supportive duties in Student Health. Assist administrative, medical and/or nursing staff in the registration, ex ...
Associate Scientist

1 week ago

Actalent Durham, United States Full time

Description: · The Associate Scientist position will work within the manufacturing team to execute viral vector production using (hands-on) both upstream and downstream operation activities for use in gene therapy applications. The Associate Scientist will also support in routine ...
lpn

2 weeks ago

Actalent Durham, United States Full time

Responsibilities: · Perform a variety of administrative and patient care supportive duties in Student Health. · Assist administrative, medical and/or nursing staff in the registration, examination and treatment of patients, ensuring the office runs smoothly. · Candidates will ...
Dining Services Director

1 week ago

Brookdale Spruce Wood Durham, United States

Job Details: · Join the Brookdale Spruce Wood team today · - 90 Unit Assisted Living, Memory Care and Independent Living Community known for its home-like feel and beautiful setting. · - Jeans Day Fridays · - Monthly Associate Appreciation · - Flexible Schedules · Overview: · **_ ...
Warehouse Material Handler 3rd Shift

6 days ago

Staples, Inc. Durham, United States Part time

2:00am-8:30am/Monday-Friday · Staples is business to business. You're what binds us together. · Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficien ...
Administrative Assistant Iii

1 week ago

University of New Hampshire Durham, United States

Summary · **Operating Title** · - Administrative Assistant III**Long Classification Title** · - Administrative Assistant III**Campus Location** · - Durham**Department** · - UNH Housing**Summary of Position** · - Under the supervision of the Housing Administrative Coordinator (UB0 ...
Project Technician

2 weeks ago

University of New Hampshire Durham, United States

Summary · **Operating Title** · - Project Technician**Long Classification Title** · - Research Associate I**Campus Location** · - Durham**Department** · - UNH COLSA Natural Resources & the Environment**Summary of Position**Acceptable minimum level of education** · - Bachelor's**A ...
Manager, project engineer

3 days ago

Velocity Ventures Durham, United States

Job Description: A challenging task · You are responsible for the reliable and cost-effective execution of tasks related to the construction, operation, and maintenance of 110 kV power lines in the network area. · You take on the leadership, coordination, and implementation of ...
Maintenance Technician

3 weeks ago

Horizon Innovations Durham, United States

The Maintenance and Reliability Engineering Team (RME Team) is essential to our operations, ensuring that our technical systems and equipment are constantly functioning. · About the team · Our Maintenance and Reliability Engineering Team (RME Team) ensures that our devices and eq ...
Network Operations Center

2 weeks ago

MSys Inc Raleigh, United States

Job summary: · Title: · Network Operations Center (NOC) Technician- Onsite · Location: · Raleigh, NC, United States · Length and terms: · Long term - W2 or C2C · Position created on 05/06/2024 01:42 pm · Job description: · Interview Type: Either Webcam Interview or In Person * Ve ...
Reporting specialist

3 days ago

Crimson Industries Durham, United States

Job Description · A challenging role · Together with your team, you will face the challenge of enabling E.ON Grid Solutions (EGS) and the company to become a data-driven organization. · You will be responsible for the overall organization of the reporting and support team, the Co ...
Network Operations Technician

3 weeks ago

Capitol Broadcasting Company, Inc. Raleigh, United States

· Microspace Communications, a division of Capitol Broadcasting Company, is a leader in enterprise communications. For more than 30 years, we have been committed to consistent growth through excellence in customer support and constant development of new products and services. · ...
Blood Collections Material Coordinator

6 days ago

American Red Cross Durham, United States

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_ · Join us—Where your Career is a Force for Good · **Job Description** ...
Network Operations Technician

17 hours ago

Inceed Raleigh, United States

Compensation: $19 - $21/hr · Location: Raleigh, NC · Network Operations Technician: · Inceed has partnered with a great company to help find a skilled Network Operations Technician to join their team · If you have experience in an IT support environment and are looking to tak ...
Network Operations Technician

1 day ago

Inceed Raleigh, United States

Compensation: $19 - $21/hrLocation: Raleigh, NCNetwork Operations Technician:Inceed has partnered with a great company to help find a skilled Network Operations Technician to join their teamIf you have experience in an IT support environment and are looking to take the next step ...