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Oxon Hill

    Front Desk Rep - Oxon Hill, United States - Red Roof

    Red Roof
    Red Roof Oxon Hill, United States

    18 hours ago

    Default job background
    Full time
    Description

    ** Front Desk Rep - Full-Time - APPLY TODAY**

    **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT002729 Showing 1 location **Job Details**

    **Description**

    Someone to help our guests Show off your city and be the tour guide for the guests send them to your local favorites.

    Make an impact on your guests by making each experience unique and tailored to them.

    Empowered individuals are our favorite be your bold self.

    Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests

    Takes reservation requests and making adjustments to reservations as needed

    Works with Hotel Management and other team members to provide an excellent guest experience

    Uses our front desk computer system to complete customer transactions and run reports

    Communicates with the housekeeping team to be aware of room availability or guests

    **QUALIFICATIONS**

    HS Diploma or equivalent work experience

    1-2 years in a previous customer service position

    Basic office skills (i.e. math, cash handling, computer skills, etc.)

    **Qualifications**

    **Skills**

    **Behaviors**

    **Preferred**

    **Loyal****:** Shows firm and constant support to a cause

    **Team Player****:** Works well as a member of a group

    **Dedicated****:** Devoted to a task or purpose with loyalty or integrity

    **Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

    **:**

    **Motivations**

    **Preferred**

    **Self-Starter****:** Inspired to perform without outside help

    **Entrepreneurial Spirit****:** Inspired to perform well by an ability to drive new ventures within the business

    **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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