Qc & Warehouse Shipping/receiving Clerk - North Bergen, United States - Jenny Yoo Collection

Description

• Process all swatch shipments in Shopify and Shipstation. Ship out swatches to customers.
• Responsible for picking, packing, and shipping all ecommerce orders includes all apparel & accessories
• Ensure that orders are being packed in accordance with ecommerce packaging guidelines put into place.
• Monitor inventory levels for swatch packing supplies and materials. Alert ecommerce team when running low so a reorder can be placed.
• Assist in Shipping dress orders during high promotion periods.

• Assist in Shipping and Unloading Trucks
• Validate and match units received against Packing Slip.
• Sort and place products in designated areas in the warehouse.

• Responsible for processing all customer returns, utilizing Return Magic in Shopify.
• Responsible for doing a quality assurance check on all incoming returns and communicating to ecommerce team should an item not arrive in adequate condition. Send photos to ecommerce team when needed.
• Ensure all returns are refreshed/steamed/repackaged/rebagged to comply with JYC quality standards.
• Responsible for notifying ecommerce team when returns are QA'd and approved for return within the designated timeline.

• Communicate when needed between the warehouse and ecommerce team to notify them of bulk shipment arrivals, inventory transfer arrivals, etc.
• Responsible for maintaining inventory counts and doing spot checks of physical inventory vs. access/red horse when needed.

• Inspect all orders being received and shipped, checking for damages and missing items.
• Inspect all bulk shipments to ensure dresses arriving from the factory are in accordance with JYC quality standards. Document QC issues and Alert Ecommerce team if items are found to not be proper condition upon arrival.
• Assist in Minor repairs and stain removal.

• Assist in completing physical inventory at the warehouse at least 2 times a year.
• Demonstrates the ability to work independently and maintain company standards.
• Helps to keep warehouse clean and organized.

• Prior experience in shipping or experience at a warehouse is necessary
• Has attention to detail
• Timeliness
• Customer first mindset
• Accuracy
• Must be capable of managing time effectively and multitasking as necessary.
• Ability to work holidays/weekends when needed.

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 8 hour shift
• Monday to Friday

• High school or equivalent (preferred)

• English (required)

• North Bergen, NJ 07047: Relocate before starting work (required)