- The formal education equivalent of a high school diploma;
- One year of specialized training in communications or related fields; one year of experience in a public safety environment.
- Operate computer consoles, video monitoring equipment, and other communication devices in the public safety department to receive assistance requests; identify the situation's nature and dispatch public safety officers and/or other personnel as required.
- Receives calls from monitoring companies for fire, security, and environmental alarm systems and notifies the proper authority.
- Maintains accurate records of calls and other communications transmissions by using the methods prescribed by the Public Safety Department.
- Prepares required reports, including incident reports, lost and found, and any reports requested by Public Safety Officers.
- Operates the Arkansas Crime Information Computer terminal in accordance with state law, ACIC rules, and UALR Public Safety procedures.
- Maintains contact with emergency services such as Little Rock Fire Department and MEMS ambulance with incidents arising on campus properties. Extracts and relays important and life-saving information to and from officers and victims to the appropriate emergency service.
- Answers a multi-line telephone system. Relays call to the appropriate division/employee within the department. Also, redirects calls not belonging to the Police Department to the appropriate University Department or individual.
- Answers a multi-line emergency phone system at the Police Department for all UA Little Rock campus emergency phones.
- Performs related responsibilities as required or assigned.
- Acts as a link for coordinating the activities of field officers, security guards, student patrol, and emergency responders from outside agencies.
- Locks and unlocks building as needed or directed. Assists with traffic control as needed or directed.
- Knowledge of communication procedures and federal rules and regulations concerning dispatching equipment.
- Knowledge of communication equipment.
- Knowledge of emergency response procedures and practices.
- Ability to direct traffic for an orderly flow.
- Ability to operate communication equipment.
- Ability to remain calm in emergencies and gather related information.
- Ability to communicate effectively orally and in writing.
- Possess a valid driver's license and have the ability to operate motor vehicles.
- Ability to direct traffic and maintain order.
- Ability to prepare reports of incidents and accidents.
- Ability to work a flexible shift which includes nights, weekends, and holidays.
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HE Public Safety Dispatcher - Little Rock, United States - University of Arkansas at Little Rock
Description
Summary of Job Duties
:The (HE) Public Safety Dispatcher is responsible for the central dispatch to department officers and central command. This position is governed by state and federal laws and agency/institution policy.
Qualifications:
Required Education and Experience
Job Duties and Responsibilities
Knowledge, Abilities, and Skills
Additional Information:
Salary Information:
$23,257.00
