Epic IT Credentialed Trainer - Edison, United States - Hackensack Meridian Health
Description
Overview:
Our team members are the heart of what makes us better.
At
Hackensack Meridian _Health_** we help our patients live better, healthier lives — and we help one another to succeed.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Responsibilities:
A day in the life of a
EPIC IT Credentialed Trainer at
Hackensack Meridian _Health_** includes:
- Maintains credentialed status with Information Technology to ensure that new curriculum is taught as enhancements and upgrades occur.
- Plans, schedules, and presents enduser education for EPIC curriculum.
- Conducts continuing education sessions and new team member training.
- Conducts EPIC Training Classes on a scheduled and as needed basis and provides onetoone support to team members.
- Provides support for the roll out of EPIC training to end users.
- Delivers educational offerings based on adult education learning principles.
- May participate in the review of changes for EPIC upgrades and analyses for dissemination.
- Assists in maintaining EPIC Training Class Schedule and corresponding attendees.
- Follows standardized templates for lesson plans, manuals, tip sheets, and other materials used by trainees.
- Collaborates with the EPIC IT Training Manager and IT Instructional Designers in curriculum development.
- Ensures all users are properly trained and able to demonstrate proficiency in the EPIC system prior to gaining access to the production environment.
- Manages and coordinates all training in the Learning Management System ensuring all training is appropriately documented for the end users for validation by other departments.
- Coordinates training materials, developing playgrounds/practice environments.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- Associate's degree in education, healthcare, another related field or equivalent work experience.
- Minimum of 2+ years of experience in clinical support and/or design and delivery of teaching adult learners in a classroom setting.
- Excellent written and verbal communication skills.
- Intermediate critical thinking and complex problemsolving skills.
- Intermediate office computer skills (Google, sheets, doc, etc Outlook, excel, word, etc.).
Education, Knowledge, Skills and Abilities Preferred:
- Bachelor's level degree.
- Experience with EPIC systems.
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