Client Advocate - Victoria, United States - Mid-Coast Family Services
3 weeks ago
Description
CLIENT ADVOCATE PART-TIME / NON-EXEMPT / Days/Monday-Friday / Occasional Weekends
REPORTS TO:
Director of Residential Services
GENERAL DESCRIPTION
This position assists in the coordination of services at the shelter and providing advocacy to clients.
ESSENTIAL FUNCTIONS, JOB DUTIES, AND RESPONSIBILITIES
- Performs intakes on new clients.
- Provides orientation, crisis intervention, and peer counseling for clients.
- Assists clients as needed.
- Reports regularly to Program Director
- Provides accurate documentation on in a timely manner as prescribed.
- Answers hotline, providing telephone screenings, crisis intervention, information, or referral as requested.
- Assists with maintaining order and cleanliness in the shelter.
- Performs other related duties as assigned.
- Inside work environment.
- Ability to position oneself in a bending position, maintain a stationary position, read, write, observe, communicate, and transport 30 pounds.
- This job description does not cover all duties and duties may change or new duties may be added at any time, with or without notice.
EDUCATION AND TRAINING
- High school diploma or equivalent required.
- Some experience working at a social services agency and/or a group home preferred.
- Knowledge of family violence issues and dynamics preferred.
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to advocate effectively for victims regarding family violence issues.
- Ability to be flexible with work schedule.
- Able to be open minded and committed to teamwork.
- Exhibit a sense of compassion toward clients with a comprehension of appropriate response to needs
- Maintain a working knowledge of community resources.
- Ability to organize workload, set priorities, and follow through tasks to completion.
- Excellent verbal and written communication skills.
- Ability to problem solve, work independently, and to provide crisis intervention when needed.
- Ability to project a positive, enthusiastic and confident image; with strong interpersonal skills.
- Strive to achieve complete knowledge of all MCFS services.
Applications are available at Mid-Coast Family Services, 2010 N. Navarro, Ste. A, Victoria, Texas and can be downloaded from the MCFS website. For complete details regarding the duties of this position you may request a copy of the job description from Human Resources. This position is open to any person meeting the minimum qualifications as outlined in the current job description on file in Human Resources.
MCFS is a drug free, tobacco free workplace. Offers of employment with MCFS will be tentatively based on successfully completing and passing required screening.
Please contact Human Resources for further information
MCFS is an Equal Opportunity Employer.
Job Type:
Part-time
Pay:
$15.60 per hour
Expected hours:
No more than 28 per week
Benefits:
- 401(k)
Schedule:
- Day shift
- Weekends as needed
Application Question(s):
- Are you willing to undergo a background check?
- Do you have a valid driver's license?
Work Location:
In person
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