Telephone clerk/agent - London, United States - Skyline Enterprises

Savannah Johnson

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Savannah Johnson

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Description

For our client, a company in the field of e-commerce services with headquarters in Hamburg, we are currently looking for a reliable administrative assistant (m/f/d).

These are your tasks as an administrative assistant (m/f/d)

  • Conducting telephone conversations on the topic of payment arrears
  • Developing payment plans while adhering to agreed conditions
  • Documenting results and maintaining master data
  • Optimizing and further developing processes

What you bring to the table

  • You have a commercial education or have already gained experience in a call center or customer service.
  • You are fluent in German, both spoken and written, and are confident and professional on the phone.
  • You are customer-oriented and motivated, a team player, and goal-oriented.

What we offer

  • Above-average salary
  • Permanent employment contract
  • High probability of being taken over by our clients
  • Membership in the iGZ-DGB collective agreement, including annual salary increases
  • Holiday and Christmas bonuses

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