Telephone clerk/agent - London, United States - Skyline Enterprises
Description
For our client, a company in the field of e-commerce services with headquarters in Hamburg, we are currently looking for a reliable administrative assistant (m/f/d).
These are your tasks as an administrative assistant (m/f/d)
- Conducting telephone conversations on the topic of payment arrears
- Developing payment plans while adhering to agreed conditions
- Documenting results and maintaining master data
- Optimizing and further developing processes
What you bring to the table
- You have a commercial education or have already gained experience in a call center or customer service.
- You are fluent in German, both spoken and written, and are confident and professional on the phone.
- You are customer-oriented and motivated, a team player, and goal-oriented.
What we offer
- Above-average salary
- Permanent employment contract
- High probability of being taken over by our clients
- Membership in the iGZ-DGB collective agreement, including annual salary increases
- Holiday and Christmas bonuses
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