Airport Operations Specialist - Austin, United States - ClearedDirect LLC

ClearedDirect LLC

Verified Company

Austin, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

HEALTH INSURANCE - PAID TIME OFF(PTO) - OT PAID ON HOLIDAYS

Position Summary:

As an Airport Operations Specialist with ClearedDirect, you will be responsible for ensuring safety, security, and operational efficiency throughout the terminal including airside and landside operations.

You will be responsible for ensuring all passengers are safe, and following operational procedures while providing exceptional customer experience.

The position is located in the South Terminal at Austin-Bergstrom International Airport.

Responsibilities and Duties:

Inspections of terminal/airside/landside to ensure safe and secure operating standards
Provides exceptional customer service to passengers inquiring about general flight inquiries, guidelines, and directions
Screening goods and equipment that are entering the sterile environment per TSA rules and regulations
Use multichannel radio to clearly and effectively communicate operation status
Maintains constant vigilance for fire, sanitary, slip, or trip hazards and responding to them appropriately
Responding to and investigating all security door alarms and escalating, if necessary, to the appropriate representatives
Compose incident reports, if needed, for emergencies and other applicable activities
Performing routine daily inspections of leasehold perimeter fencing, parking lots, roadways, and ramp areas
Performing continuous security sweeps of the terminal's facilities to ensure no prohibited items or suspicious devices are present
Monitoring vehicle traffic on the terminal frontage and preventing any vehicle from being unattended or standing for a long period without actively loading and unloading passengers
Maintaining passenger control when portals to the sterile area are open, ensuring no one accidentally or intentionally breaches into the sterile environment
Continuously monitoring ramp activities to ensure compliance with airport rules and regulations regarding safety and security
Inspect parking lots to ensure all vehicles are secure, terminal infrastructure is undamaged, and the area is clean
Aid passengers in the shortterm parking lot

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_ Other duties as assigned_

Job Requirements

Valid Driver's License (Texas Driver's License within 90 days of employment).
Must pass a Transportation Security Administration (TSA) Security Threat Assessment and a Criminal History Records check upon employment.
Must maintain the federally mandated security clearance required to work at an airport at all times.
Be a U.S. citizen or show proof of right to work in the U.S.
Ability to work in tough conditions, such as hot and cold weather, and timesensitive goals.

Competencies:

Strong oral and written communication
Situational awareness
Interpersonal awareness
Customer orientation
Thoroughness
Attention to detail
Decisiveness
Stress management

Physical Demands:

Lift in between 20 to 50 pounds,
Stand for prolonged periods, up to four hours at a time

Working Conditions:

Subject to environmental conditions such as weather and temperature changes and moderate noise
Must be comfortable being around large groups of people for prolonged periods of time

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