Customer Service Representative - Ashland, United States - Moore A. Series LLC dba TriState Envelope
Moore A. Series LLC dba TriState Envelope
Ashland, United States
Verified Company
3 weeks ago
Description
JOB DESCRIPTION
Job Name:
CSR
Reports to:
Office Manager
Classification:
Full Time, Non-Exempt
-
Job Summary:_
The
CSR performs multiple tasks related to processing quotes, processing orders, communicating the needs of the customer with the production team and sales staff.
Supervisory Responsibilities:_
- None
Duties/Responsibilities:_
- Take the envelope specifications and create the quote for the Estimators.
- Return all pricing to the customer in a timely manner.
- Process all orders received.
- Relay any questions with the order back to the sales staff or customer.
- Track the proofs going out and being returned
- Check the status of orders once they are scheduled.
- Performs other duties as required.
Required Skills/Abilities:_
- Basic computer knowledge.
- Strong organizational skills and attention to detail.
- Must be able to read a ruler down to 1/1
- Excellent communication skills.
- Ability to work with mínimal direction and supervision.
Education and Experience:_
- High School Diploma or equivalent required.
- Experience working with a computer.
- Customer Service experience preferred.
Physical Requirements:_
- Prolonged periods of sitting at a desk and working on a computer.
- Walking between office areas.
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Ability to Relocate:
- Ashland, PA 17921: Relocate before starting work (required)
Work Location:
In person
