Customer Support Specialist - Rocky Hill, United States - X2logics
Description
Duration: 9 Months:
-
Location: Rocky Hill, CT 06067
Qualifications:
- Bachelor's Degree in technical field or College Degree in Trades.
- Technical or mechanical aptitude/Handson experience preferred.
- Strong oral and written communication skills are essential.
- Strong customer related communications and interpersonal skills necessary.
- Proficient at navigating Microsoft Office and webbased programs.
- Good home internet connection.
- French language an asset
Responsibilities:
- This role will be responsible for providing our customers, distribution partners, and sales reps with technical support on our adhesive's products and solutions through our technical helpline.
- This position provides an entry into the world of adhesives staff in this role are highly regarded as experts in the adhesive world.
- Will work remotely but in person (onsite) for trainings.
Comments/Special Instructions
- The role will be hybrid with AT LEAST one day in the Rocky Hill office per week (usually Tuesdays but this can vary per week).
- Some weeks more days in the office may be required, or a specific day may be required.
Job Type:
Contract
Pay:
$29.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Office
- Remote
Application Question(s):
- List a time when you are available for a brief call to discuss this further with our recruiter.
- This position is one day on site, will you be comfortable with that?
Education:
- Bachelor's (required)
Experience:
- Customer support: 1 year (preferred)
Language:
- French (preferred)
Work Location:
Remote
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