Server - Muskegon, United States - Lake House Waterfront Grille

Description

Job Title:
Server


Department:
Front of House


Reports To:
Restaurant General Manager


Summary:

A Server takes orders, answers questions about menu items, serves food and drinks to tables, communicates orders with kitchen staff, prepares checks and processes payments.

Servers ensure all orders are filled quickly, accurately and that dishes are of high quality. Providing attentive service such as refilling drinks and checking other guest needs during meals is essential. Servers also promptly address any issues and refer to management if and when necessary.


Duties and Responsibilities:

• Greet and welcome guests
• Present menus, answer questions about menu items and make recommendations
• Take food and drink orders
• Prepare and serve drinks
• Relay food orders to kitchen and serves dishes to tables
• Ensure guests are enjoying their meals and correct any problems with orders
• Prepare checks and process payments
• Brew coffee and tea
• Help with portioning and food prep when necessary
• Clear, clean, and reset tables with silverware, glassware, and other items
• Cleans work area, sinks, counters, displays, buffets, tables, chairs and other equipment
• Stock server station with supplies
• Empty wastebaskets and remove trash
• Perform other duties as assigned

Requirements:

• Ability to stand for prolonged periods with or without reasonable accommodation
• Experience in customer service preferred
• Ability to lift up to 25 lbs with or without reasonable accommodation
• Basic computer skills
• Strong communication skills
• Reading and writing abilities with our wtihout reasonable accommodation
• Ability to work nights, weekends and holidays unless agreed upon with management

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and talk or hear.

The employee is frequently required to walk and reach with hands and arms.

The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.