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Clifton Park

    Tax Service Representative - Clifton Park, United States - GTM Payroll Services Inc

    GTM Payroll Services Inc
    GTM Payroll Services Inc Clifton Park, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Job Description

    Job Description

    Join Our Team as a Tax Service Representative

    Are you passionate about delivering exceptional service and resolving tax-related inquiries? We're seeking a dedicated Tax Service Representative to join our team, responsible for providing top-tier tax services to private household and local business clients. If you thrive in a fast-paced, dynamic environment and possess a service-oriented mindset, we want you on our team

    Key Responsibilities:

    • Client-Centric Focus: Deliver exceptional service by actively listening and resolving client inquiries promptly.
    • Adaptability & Learning: Stay updated on evolving payroll tax and HR laws, participating in ongoing training programs to ensure expertise.
    • Client Relationship Management: Uphold high client satisfaction levels, ensuring a positive experience throughout interactions.
    • Problem Resolution: Address and resolve tax notices from IRS and State agencies efficiently and accurately.
    • Collaborative Approach: Work closely with internal teams to ensure seamless service delivery and process improvements.

    Qualifications:

    • Experience: 1-3 years in customer service.
    • Education: Associate's degree in business or related field.
    • Skills: Strong problem-solving abilities, excellent communication, and interpersonal skills.
    • Technical Aptitude: Ability to quickly adapt to new technology and systems.

    Success Factors:

    • Positive Attitude: Thrive in a fast-paced, growth-oriented environment with a positive mindset.
    • Adaptability: Embrace change and contribute innovative ideas to enhance the client experience.
    • Time Management: Meet deadlines under time constraints during peak filing periods.

    If you're motivated, customer-centric, and eager to grow in a collaborative environment, apply now to join our team as a Tax Service Representative

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